Public Storage - Santa Ana - 400 S Grand Ave

400 S Grand Ave , Santa Ana , CA 92705 (877) 687-9771

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  • 5x3

    5' x 3' Storage

    50% off 1st Month

    Discount Price

    $71.00
  • 5x5

    5' x 5' Storage

    50% off 1st Month

    Discount Price

    $75.00
  • 5x5

    5' x 5' Storage

    50% off 1st Month

    Discount Price

    $75.00
  • 5x6

    5' x 6' Storage

    50% off 1st Month

    Discount Price

    $79.00
  • 5x8

    5' x 8' Storage

    Discount Price

    $128.00
  • 5x10

    5' x 10' Storage

    Discount Price

    $104.00
  • 5x10

    5' x 10' Storage

    Discount Price

    $106.00
  • 10x8

    10' x 8' Storage

    Discount Price

    $150.00
  • 10x10

    10' x 10' Storage

    Discount Price

    $165.00
  • 10x10

    10' x 10' Storage

    Discount Price

    $204.00
  • 10x20

    10' x 20' Storage

    2nd Month Free

    Discount Price

    $299.00

    Regular Price

    $325.00
  • 10x25

    10' x 25' Storage

    Discount Price

    $396.00

Operating Hours

Office

Sun 9:30 am - 5:00 pm
Mon 9:30 am - 6:00 pm
Tues 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thurs 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:30 am - 5:00 pm

Unit Access

Sun 6:00 am - 5:00 pm
Mon 6:00 am - 6:00 pm
Tues 6:00 am - 6:00 pm
Wed 6:00 am - 6:00 pm
Thurs 6:00 am - 6:00 pm
Fri 6:00 am - 6:00 pm
Sat 6:00 am - 5:00 pm

Features and Amenities

  • Fenced lighted
  • Vehicle requires insurance
  • Egate access
  • Vehicle requires title
  • Sells moving supplies
  • Resident manager
  • Email invoicing available
  • Auto pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted

Additional information

This Public Storage in the Downtown Santa Ana area offers options in a neighborhood going through a renaissance, attracting artists, restaurateurs and shop owners. The self-storage location on South Grand Avenue is there to house all their stuff during the move. More than 1,350 storage units are ready to rent in a variety of sizes, from 5-foot-by-5-foot spaces for Santa Ana College students looking to store school supplies to 10-foot-by-30-foot units for small business owners needing extra warehouse room. A manager lives at the property to assist customers 7 days a week. Small apartment dwellers may find that this storage facility is the best one for them near the Santa Ana Arts District. It also has more than 60 units to store vehicles on site. Not to mention, it is so close to the Santa Ana Zoo that a quick trip to see the monkeys is an easy task between storage runs. This Location Serves: Santa Ana, Tustin, Orange, Downtown Santa Ana, Santa Ana Art's District It is easily accessible from the zip codes: 92705, 92602, 92780, 92866, 92869 Amenities Manager lives on site for prompt customer assistance Indoor and outdoor storage units available Easy access from 55 and 5 freeways Wide range of storage sizes on site Car storage units ready to rent Electric gate, key-code property access Carts in front office are free for customers to use

Customer Reviews

  • 2 of 5 stars

    unhappy camper

    Prepare for bad attitudes.

    They are severerly lacking in customer service skills within management, seem to be on a power trip as well & systemic with all Public Storages. Should probably reassess there HR department hiring process.

     

    Price - 2/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 2 of 5 stars

    D. Rocket

    Horrible Customer service

    There customer service is more than lacking in people skills. I think it is a systemic problem within all of Public Storages.

     

    Price - 2/5

     

    Service - 1/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Cristhian Contreras

    Very good service

    Very good service

  • 5 of 5 stars

    Amie

    Great facility

    Great facility and staff! Alex was a great help and knew all the information I asked.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Alex

    Great!

    I'm still very new to the space but it seems to have no flaws at all. Very happy!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Naitze

    Great customer service

    Great customer service the units where clean

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Rene Mendez

    Hands down the dopest public storage...

    Hands down the dopest public storage today. I really enjoy the customer service .

  • 2 of 5 stars

    James

    The complex I have a unit in had a fire...

    The complex I have a unit in had a fire on 11/20/18. The fire did not affect my unit, but it has limited my access to the unit. I am from out of town and here for work. I use the unit to house tools and supplies for the project and as a place to leave tools when returning home for the weekends. Because the fire happened on the day I was going home for the holiday, I had to get another unit to drop off the tools I had in my possession before flying out. Here it is 11/27/18 and I still have cart tools and materials a significant way, between the unit and where they allow me to park the van. I realize the fire was not the fault of the complex, but I would think they would have offered some accommodations for the inconvenience. I may have to reconsider my options in the future on where my crews and I house material and tools.

  • 5 of 5 stars

    Virginia Leone

    Satisfied customer

    Ok well your manager Mike was very helpful answered all my questions was courteous professional . Units are clean grounds are well maintained and I feel that my things will be safe and secure and bug free here. Very Happy with the price as well. Generous gate hours that work with my hours too.

  • 1 of 5 stars

    John Lim

    Terrible customer service

    I was provided a unit that was inaccessible two days following the rental due to paving that was being performed. while this is a very regular maintenance item and i appreciate that the facility is being updated, it was not only extremely inconvenient for me due to the fact that i scheduled to move items into my unit that day but it was additionally a financial burden due to the fact that i hired movers. had i been notified during the rental procedure i would have scheduled accordingly or i would have chosen a different unit that was accessible during that period. when i spoke with the district manager Bilal i was treated as though this was my problem and that he was attempting to help me yet it was very clear to me that he felt that this was my issue and stated that i should have been aware because signs were posted on the facility. clearly i would have made arrangements to move at a different time or choose a different unit on the site or even gone with your competitor that is right across the street. Bilal ultimately credited me with $50 credit however with the movers i am still out of pocket a total of $150 minus the $50 credit that i was provided. At this time, half of my belongings are already in the storage unit and it is even more inconvenient for me to move out because of my work schedule, so ultimately i am going to be a paying customer, however if this is your customer acquisition method I am extremely upset with how you conduct business and i cannot say anything good about your company. i have left multiple messages Bilal's mabager but have not heard back yet to discuss the situation further. Furthermore, I am not one to leave lengthy reviews, if any at all but the way that I was treated leaves me feeling upset and that Bilal was very condescending and unaccomadating to the issue that i was found in due to the oversight of Keith providing me with my unit. John

  • 5 of 5 stars

    Francisco Hernandez

    The best experience ever I will...

    The best experience ever I will definitely recommend public storage

  • 5 of 5 stars

    Highway 62

    clear and honest sharing of the Ts&Cs

    clear and honest sharing of the Ts&Cs, thoughtful advice was provided

  • 5 of 5 stars

    Paul Kim

    Very friendly staff. I think Keith is the manager. Awesome guy. Always there for me and very courteous.

  • 4 of 5 stars

    Danny Pinto

    secure storage friendly staff very up front and straight forward limited hours is the downside

  • 4 of 5 stars

    Timothy Puebla

    Great place to store your stuff there prices are a little high but other than that it's great place with good atmosphere.

  • 5 of 5 stars

    Daniel Sanchez

    Danny

    The space is great and clean and I'm very happy with everything and the customer service.

  • 4 of 5 stars

    Maria Gutierrez

    Los Extras

    todo estuvo bien, pude hacer reservacion de mi storage, por internet, precio competitivo, trato cortez, amable y con rapidez, algunos descuentos, solo recomiendo hablar con el cliente, sobre, los extra costos, antes de ir a firmar un contrato, como ejemplo, el tipo de candado, que tiene la cortina, del storage asignado, en mi caso, yo tenia un candado regular, y no lo pude usar, porque se me asigno un storage, con un tipo de candado diferente, el cual tuve que pagar a un precio mas alto, pues es todo de ahi en fuera , quede muy satisfecha.

  • 4 of 5 stars

    TreeTopp B

    The people that work here are really nice. Facility is really clean and appears to be well maintained. Depending on the space that you get you might be required to buy a lock and they will charge for insurance if you are not certain if your insurance covers your stuff. So be prepared to spend an additional $11 to $35 dollars above your expected move in fees.

  • 4 of 5 stars

    Chris Carter

    Everything you would expect from a well run business. Open hours could be earlier and later but overall I was satisfied.

  • 5 of 5 stars

    Michele Fritchie

    Great place to store stuff!

    I appreciate the honesty and kindness of the office crew, who answered my questions and patiently went over everything with me concerning reserving and renting my unit. Thanks a bunch!

  • 5 of 5 stars

    Greg L.

    Great Experience

    Keith made the process very simple and easy. I would definitely recommend family and friends.

  • 5 of 5 stars

    Maximo Ramirez

    Clean, Safe and Low Price.

    Before I decided to rent at PUBLIC STORAGE I check other storage facilities, the price was higher than PS and the people at the front desk were not there during office hours.

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