Public Storage - Irvine - 6 Whatney

Customer Reviews

• 4 of 5 stars

  Angie

  Easy check in, friendly staff

  I rented a parking spot. There were some improvements in response time, no one was available when I called and I did not receive a call back, but on site all was smooth.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  D. McCloskey

  Great experience

  Clean, well lit and helpful staff.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kirsten Denyer

  Great Storage Facility

  Great place to store extra stuff

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  emir

  Nicest facility i have ever been to

  Verry helpfull and great customer service.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Mah

  I have used your facility before

  I have used your facility before, so I was comfortable coming back. It's clean and the people working there are professional and kind.

• 5 of 5 stars

  Frank

  Amazing Experience

  We had an amazing experience at Public Storage at Irvine Whatney. The experience was different due to the Covid situation but Public Storage has really streamlined the entire process. The associate helping us was extremely knowledgeable and nice, he walked us through the entire process and made sure we were happy with everything. The facility was flawless with climate control. Overall, our experience was amazing

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Sierra

  Quick, friendly, clean and affordable.

  This facility is in a wonderful location, has great, friendly, knowledgeable staff, and a great facility with all the amenities any basic person would be looking for. The reservation and moving in process was easy and clear without any commitment and great customer service along the way.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Judi

  Clean professional and affordable

  Clean professional and affordable! Great place highly recommended!

• 5 of 5 stars

  Alicia

  Nice, clean storage at a great price.

  Everything about renting at Public Storage was positive. Great customer service!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Carol Damico

  Staff was fantastic and informative

  Staff was fantastic and informative the thru the whole process of securing a storage unit. It was super easy!

• 4 of 5 stars

  Tanya Rhiner

  Clean and secure space for storage

  Clean and secure space for storage. Would recommend this location.

• 5 of 5 stars

  Michael Hinkleman

  Awesome

  Employees were awesome ands very helpful. Great location and stuff

• 4 of 5 stars

  DANIEL

  Dont like when they keep raising the...

  Dont like when they keep raising the price and you have to keep moving around try to work on that it would help alot of people and they would be more satisfied. And more people would stay with your business. Sincerely, Daniel Seny

• 5 of 5 stars

  David Moya

  The whole experience was great from...

  The whole experience was great from start to finish been awesome

• 4 of 5 stars

  Roger Spalteholz

  There Is No Comparison

  The Irvine facility is beautiful and all indoor, we love the bay door access. I have three 10x20 units and sleep well at night knowing my belongings are safe. Roger

• 5 of 5 stars

  John Bustos

  Easy peasy

  I walked in on a Sunday afternoon needing a storage unit asap. The process was very quick and easy. I got exactly what I needed within minutes. I even got an unexpected discount and didn't even have to ask. The place is super clean and carts are available for free if needed. I highly recommend this place.

• 5 of 5 stars

  Angela Baptista

  Clean and really nice staff!

  Clean and really nice staff!

• 5 of 5 stars

  Christianne Ga

  Good customer service

  Good customer service

• 5 of 5 stars

  Cindy Cano Little

  Close to home

  Close to home, fair price.

• 5 of 5 stars

  Grace Nassar

  Great Customer Service!

  Great Customer Service!

• 4 of 5 stars

  Happy Storer

  Hidden charges...

  Excellent except for the hidden charges such as insurance, key and lock prices that there was no mention of on website Service was good, as was the unit rented

• 5 of 5 stars

  Cathy Davis

  I have never rented a storage unit...

  I have never rented a storage unit before. The folks here were very friendly & patient. The access hours are convenient, I can stop in on my way to work and drop off or pick up something.

• 5 of 5 stars

  Elena Cahill

  The employees there were extremely ...

  The employees there were extremely helpful, especially the lady who checked me in. The facility looks secure and new.

• 5 of 5 stars

  Mark Borgeson

  Nice facility at a reasonable price.

  Nice facility at a reasonable price.

• 5 of 5 stars

  Dhananjay Bhatt

  Public Storage employee who helped me ...

  Public Storage employee who helped me was very helpful, knowledgeable, and friendly.

• 5 of 5 stars

  Michael Dorado

  Very clean facility

  Very clean facility, plenty of lighting, and very secured. Makes me feel comfortable to store my belongings.

• 5 of 5 stars

  Jorge Cardenas

  The staff was extremely helpful and made sure I understood all aspects of renting and using the storage unit on their property. The facility is very clean and have many rolling carts to move storage items.

• 5 of 5 stars

  Randy Zone

  This is the best Public Storage I've been to. It's very clean and the employees are helpful.

• 5 of 5 stars

  Ella Croney

  Excellent customer service, with a nice clean facility. Vincent is awesome.

• 5 of 5 stars

  Caren MS

  Very clean

  Very clean. Great security. Helpful personnel.

• 5 of 5 stars

  Lucinda Sneddon

  The cleanest storage facility ever!

  Found the facility to be exceptionally clean, safe, economical and staff very friendly and helpful!

• 4 of 5 stars

  Rachael

  Great storage place!

  This place is always super clean and the staff is really friendly. The only reason I gave it four out of five stars is because their office hours don't offer a lot of flexibility with normal business hours and its really difficult for me to get there after work in time before they close. They also don't allow use of the carts after the office hours and so i almost always have to bring my own dolly because I can't make it during the office hour time frame.

• 5 of 5 stars

  Tom

  Highly recommend

  Great Location and service is good--project manager appears to care and is efficient,

• 5 of 5 stars

  L San Pedro

  Abdullah is more than a 5-star worker. He served us past his business time, we arrived at the location 5:10, completed forms as first-time customers with his assistance and finished everything at almost an hour after, showing us the unit, giving us the code, asking us nicely if we need any supplies, explaining us the payment, the manner of payment, and more. During this time, he did not show any way of rushing me or him working past his usual business time. I would definitely refer this place because of the excellent service. Public Storage Management should know how their worker like Abdullah makes great contribution to the success of the company.

• 5 of 5 stars

  Michael Ledesma

  The manager Abdullah and Michael helped me and were more than accommodating. I pay an insanely cheap amount for my unit and it is very clean and nice. I would not leave this storage for any other place even my own garage.

• 5 of 5 stars

  JJ

  Public Storage - Lake Forest CA

  Great facility, new and clean. Carts were not available during late hours which is inconvenient as people move during these times. Also metal overhang looks dangerously loose by one entrance. Great staff. Unit was a little dirty when moved it, strange odor.

• 5 of 5 stars

  Don

  Short Term Storage

  Due to a delay in renovation I had to store furniture. Looked around and priced options, Was pleasantly surprised when Public Storage was able to provide climate control units at less than other storage facilities. [without climate control] The actual storage facility and unit were spotless. Abdullah in the front office was extremely helpful and patient, and explained the process. I would definitely use Public Storage again should the need arise.

• 4 of 5 stars

  KRISTEN

  Nice facility

  The building and units are very nice and new. The staff was friendly. I understand why they have to lock the carts after office hours, but it is inconvenient. Also, leases are month-to-month, so the introductory price I paid isn't guaranteed for any length of time. This defeats the purpose of shopping around, since I may have to move in another month or two. They give one month's notice. It would be nice to have the price locked-in if I sign a lease for a certain term.

• 5 of 5 stars

  Andrew Fermin Dumantay

  Nice and Clean

  Unbelievable staff and it's friendly environment

• 5 of 5 stars

  Roy Mendiola

  6 Whatney, Irvine

  Great customer service! I would recommend this location to anyone!

• 5 of 5 stars

  Justine Trone

  Very helpful.

  The best price and extremely nice employees

• 5 of 5 stars

  Koji Ishikawa

  Good Staff

  I use Public Storage this time is First. But Staff explain for me very gentle. They had support for me. I got smooth my moving. Staff Jordan she is very kind. Facility was good condition.

• 5 of 5 stars

  Melissa Comeau

  Best Storage Ever!

  We are a military family and have traveled far and wide frequenting many storage facilities. I can say with ease and pleasure that Public Storage has been the best experience. The staff are above and beyond with every request. They make the rental process smooth and quick. The facility is super clean, offers nice moving carts, the lighting is good and they have a magic button that holds the door open when moving multiple items. The facility also has clean restrooms which is a gigantic bonus after a long drive. Thank you Public Storage.

• 4 of 5 stars

  Steven Bailey

  New Renter

  Hello, I am very happy with the person that assisted me and with the unit itself. I am a little dissatisfied with the security and landscaping around the facility. I have been going to the storage unit regularly since I moved in right before Xmas and the exit gate has not been closed. With the landscaping, there has been a tree limb down near the entrance gate and it was been partially in the entrance lane for two weeks and than I arrived one day and the landscapers were there and I (anyone) would have thought they would have removed it; but no, they just drug it off the street and left it in the planters where it still is today. DUH this is not a company that should be paid.

• 5 of 5 stars

  Mimi Tattoli

  Clean facility with nice people, Andrew especially excellent.

  Easy to unload your car. Facility is always clean. Friendly people working there take care of you quickly. Have rented a second locker for tax records and luggage. Would highly recommend.

• 5 of 5 stars

  Mike Tran

  Fast and safe-- just what I wanted

  I got a great rate, got registered very quickly, and it's in a very safe area.

• 5 of 5 stars

  Doreen Connors

  awesome employees, awesome new building and great rates!

  Very easy process very knowledgeable and polite employees and very great rates.

• 4 of 5 stars

  Rosalia Sanchez

  Very efficient.

  Only problem was that during the stressful situation I was under, my phone went dead. I asked if I could leave my phone w/them as it charged. They refused according to policy. I found that to be very rude and uncaring to my desperate situation.

• 5 of 5 stars

  Norma Toole

  Positive energy is contagious

  My opinion of your company is based on your employee that I was lucky enough to encounter when I stepped inside your Irvine facility on Burroughs. Her name is Tammy and she's every business' dream employee. She is so genuinely happy to help you and exudes so much positive energy you can't help but trust her and want to do business with her. She made my experience there very pleasant. Tammy is a keeper.