Public Storage - Berkeley - 620 Harrison St

Customer Reviews

• 5 of 5 stars

  James Siefker

  Great customer service and very functional storage spaces.

  Customer service representative Constance was an absolute gem to work with. Helped reassign us to a much better unit and made our movie in experience top notch.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Sierra Onnah Sisk

  Easy online check in

  The facility is clean and the process was easy to check in online. I found access to be easy as well to move in my things over the few days I needed. My only complaint would be there are not enough carts for such a big facility and one of the two carts was kind of broken and more difficult to use.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Keley R Petersen

  Mina at the front desk was cheerful and...

  Mina at the front desk was cheerful and very helpful. Unit was as expected.

• 5 of 5 stars

  Leticia Duarte

  Clean, easy, good!

  The space and building smell clean, look good and parking is easy!

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  jessica

  Great customer service

  All the ladies in the office were very pleasant and helpful.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Bella

  Very friendly staff

  Overall a good experience. The staff were friendly and accommodating when I had to reschedule.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Me

  Excellent Customer Service!

  Excellent Customer Service! TheStaff is very professional! They exercise the COVID-19 the way it should be exercised every where they are very careful and mindful of others That's what keeps this virus from spreading the way they take precautions. It was wonderful to be in they're Place of business Very helpful! Management was very nice I forgot to say ThankYouSoMuch GodBlessY'all??????

• 5 of 5 stars

  KINDRA

  Easy process

  It was a quick and easy process, i was in hurry so that worked for me. Thanks Noelle

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Danika

  Really great customer service.

  First time renting a storage unit, they explained everything i needed to know including the insurance requirement.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Danika

  Really great customer service.

  First time renting a storage unit, they explained everything i needed to know including the insurance requirement.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Danika

  Clean, Safe, great customer service.

  Their customer service was great. Everything was explained to me in detail on how to get into my unit, what times they're open, payments, and even the insurance.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Amy Z

  Fantastic staff

  Fantastic staff, clean facility, fantastic elevators. What more do you need?

• 5 of 5 stars

  Kaycee Mills

  Convenient location

  Convenient location, secure, covered parking is nice, decent priced, and Jaymes is great. Easy process.

• 5 of 5 stars

  Evelyn

  Shanice is awesome!

  Shanice in the front office was a total sweetheart! She made sure I looked at the unit, was kind and helpful each time I have been there. If I could change anything I would extend the hours of entry but that will probably be a non-issue now that I've moved my things in. I recommend this company and location!

• 5 of 5 stars

  Tarina Popal

  very quick and easy and convenient

  very quick and easy and convenient

• 5 of 5 stars

  Jordan Fierro

  Nice having a second home for my stuff, stays safe and clean, the staff is very nice Shanice is always very helpful!!!

• 5 of 5 stars

  Michelle Reece

  The units were spacious and very it wa a surprisingly clean facility. Laticia at the front office gave us optimal customer service and I was extreemly please with the overall service.

• 5 of 5 stars

  TAB

  Tamika was professional and very ...

  Tamika was professional and very helpful and pleasant.

• 5 of 5 stars

  Megan Greer

  After a morning driving around town to checkout several storage facilities, we chose this Public Storage for price and size, secure gated-access, and Tamika--who did such an amazing job setting us up with the best available unit at the best price. She was courteous and had all of the answers we needed! Thank you!!

• 5 of 5 stars

  Hernan Dinglasan

  5- Star for Luciana property manager who was very helpful and demonstrated excellent customer service in resolving a mix up in the paperwork we encountered . Moving is stressful and emotional enough especially with our 80 year old mother involved. But Luciana was understanding and resolved the situation through the clients eyes! Thank You Luciana!!

• 5 of 5 stars

  John Morgan

  Kevin was really helpful today. I found the right size unit after he was kind enough to show me 4 different sizes. He was thorough, friendly and ultimately helpful in getting me everything necessary to start renting a unit. He took the time to explain everything clearly and made sure I had the deal as advertised online. His Manager Luciana was right in having Kevin here - Ive been to a few different storage places and people are not usually this helpful.

• 5 of 5 stars

  Marcus Rainey

  Good job

  Great you did a great job for what you have did

• 5 of 5 stars

  G Santos

  Great, friendly service, clean and secure storage facility!

  Great, friendly service, clean and secure storage facility! Highly recommended!

• 5 of 5 stars

  Doug Figueroa

  Greatest Storage Experience!

  I truly despise having to pay to store my belongings for any amount of time because I have trust issues with where it is being stored. From the time i checked in, the staff was very welcoming and assured that my belongings would be safe. The more experienced staff members here (especially the gal that lived in Arizona, I forget her name) really exercise customer service excellence. I would definitely recommend them to anyone. Thank you for operating a safe space for my belongings.

• 5 of 5 stars

  Jake Rose

  Megan and Nicholas Are Freakin' Rock Stars

  I had a housemate go crazy I literally had to move in 1 hour Nicholas at the call center found my a facility close by and affordable. Megan the property manager was so KIND and helpful. that I was able to calm down, breathe and no my things were going to be safe. She never treated me like because my stay was going to be for a short time that I was not important but rather made me feel valued as a customer. I really appreciate all Nicholas at the call center and Megan at the facility did for me and can honestly say should I need storage again I will use Public Storage and specifically property 23086 in Berkeley CA because of them.

• 5 of 5 stars

  Melissa Pangilinan

  Everything a college student needs for storing things for the summer!

  I needed to store my belongings and furniture for the summer because I was spending my summer out of town, and my apartment leases didn't overlap in time. Most storage spaces in Berkeley have mixed reviews that are pretty hit or miss, but I decided to gamble with the Public Storage on Harrison Street. I don't know why they received bad reviews because Public Storage had everything I needed without any fuss. All my belongings were safe and secure, the storage space was clean, and everything was in its place when I returned 3 months later to pick it up. Would definitely recommend!

• 4 of 5 stars

  G Jackson

  Clean, efficient and well managed.

  I feel like I can trust my stuff to be safely kept here. It's not cheap but none of these companies are and you get what you pay for with storage facilities. The staff are friendly enough. Don't have a lot of contact with them because I often need to go in after office hours.