Public Storage - Kansas City - 5601 E 112th Terrace

Customer Reviews

• 5 of 5 stars

  Larraine Dillard

  I have always used public storage if I...

  I have always used public storage if I needed to store my items. I don't go anywhere else. I think public storage is the best.

• 5 of 5 stars

  Cara Sanderson

  I forgot the ladies name that helped...recommend to everyone!

  I forgot the ladies name that helped us. Was bobbies sister. (Becky maybe) She was extremely helpful and saved us from having to rent two units.

• 5 of 5 stars

  Martina Burgess

  Friendly and very polite

  Friendly and very polite. Willing to listen when there is a conversation going on.

• 5 of 5 stars

  Rytina Kerns

  Communication/customer service skills...

  Communication/customer service skills are great, will explain prices,& etc.until the customer understand, and is satified. The manager was very friendly, the property is well secured,& cleaned.

• 5 of 5 stars

  Del Kimball

  Becky the manager was great and very...

  Becky the manager was great and very helpful.

• 5 of 5 stars

  Dennis Cross

  Easy checking friendly and helpful

  Easy checking friendly and helpful. Well organized and clean facilities

• 5 of 5 stars

  Daniel M

  Bobbie at the Grandview

  Bobbie at the Grandview, MO location is awesome!

• 5 of 5 stars

  Billie Reuss

  Recommend to anyone

  Recommend to anyone. The manager was friendly and explained everything to me. She took the time to make sure the unit I selected would suit my needs.

• 5 of 5 stars

  Linda Fortbolton

  Everything was smooth

  Everything was smooth

• 5 of 5 stars

  gunn127485

  The public storage rep. Mike was very knowledgeable about my needs for space. I definitely recommend public storage.

• 5 of 5 stars

  Erica Demby

  Bobbie was very friendly and knowledgeable! Didn't take long at all to get the unit. Thank you :)

• 5 of 5 stars

  russell gemmill

  I had the pleasure of dealing with Becky. She was extremely knowledgeable on everything I had questions on. The facility was clean and very well maintained. I just can't say enough good things about the way I was treated and helped. I would highly recommend this facility.

• 5 of 5 stars

  Raynell Fisher

  Bobbie and Becky are wonderful people, always makes you feel welcome. They do a great job making sure they've met your needs before you leave. I really appreciate their hospitality.

• 5 of 5 stars

  Dewana Ashley's

  Becky was very helpful, friendly and knowledgeable. She has WONDERFUL customer service that you won't find anywhere else. I will most definitely come back to this location if I have to because of Becky.

• 3 of 5 stars

  Tamara Briscoe

  Customer Service

  I have rented a storage at same location in kansas City before and they have been awesome, thats why I have gone back to same place. The problem I have is this, when I applied online to start my storage again..someone from California went ahead and set me up for an appointment I thought was for kansas city area, but it was for California instead!.So when I got to Public Storage here, the lady had to adjust the prices and everything.I just didnt understand how the main office in California got confused of where I was located when we went over the address of where I was living! Sincerely, Tamara Briscoe

• 4 of 5 stars

  Sam Shepard

  Registration was easy. The facility is clean and well maintained. The on site manager is friendly and helpful.

• 5 of 5 stars

  Tia Adams

  Great Customer service

  The property manager Bobby was great and so was Becky. They were very informative and kind.

• 4 of 5 stars

  Debra Thomas-Trimble

  Friendly service

  Got a call to confirm reservation. Was shown the storage area and decided to rent a larger area. We just did get the two bedroom house into the space! We got friendly service and good advice. Will rent there again.