Public Storage - Surprise - 13360 W Willow Ave

13360 W Willow Ave , Surprise , AZ 85379 (877) 687-9771

Get Directions

  • 5x5

    5' x 5' Storage

    Climate controlled

    $1 first month rent

    Discount Price

    $51.00

    Regular Price

    $63.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    $1 first month rent

    Discount Price

    $53.00

    Regular Price

    $66.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    $1 first month rent

    Discount Price

    $59.00

    Regular Price

    $74.00
  • 10x5

    10' x 5' Storage

    Climate controlled

    50% off 1st Month

    Discount Price

    $86.00

    Regular Price

    $103.00
  • 5x10

    5' x 10' Storage

    Climate controlled

    50% off 1st Month

    Discount Price

    $91.00

    Regular Price

    $108.00
  • 10x5

    10' x 5' Storage

    Climate controlled

    50% off 1st Month

    Discount Price

    $106.00
  • 10x10

    10' x 10' Storage

    Climate controlled

    Discount Price

    $134.00
  • 10x15

    10' x 15' Storage

    Climate controlled

    50% off 1st Month

    Discount Price

    $172.00

    Regular Price

    $204.00
  • 10x15

    10' x 15' Storage

    Climate controlled

    50% off 1st Month

    Discount Price

    $177.00
  • 10x15

    10' x 15' Storage

    Climate controlled

    50% off 1st Month

    Discount Price

    $179.00

    Regular Price

    $213.00

Operating Hours

Office

Sun 9:30 am - 5:00 pm
Mon 9:30 am - 6:00 pm
Tues 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thurs 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:30 am - 5:00 pm

Unit Access

Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tues 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thurs 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features and Amenities

  • Elevator
  • Fenced lighted
  • Vehicle requires insurance
  • Egate access
  • Vehicle requires title
  • Sells moving supplies
  • Email invoicing available
  • Auto pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted

Additional information

This Surprise Public Storage, located just off of Waddell Road between Litchfield Road and Dysart Road, in the heart of town, offers indoor climate controlled storage units to the residents and businesses in the rapidly growing West Valley. Easily accessible from Loop 303, U.S. 60 or Northern Parkway, it's a convenient location offering a variety of self storage options for those in Surprise, Sun City, Sun City West, El Mirage, Bumstead, Waddell, Youngtown and surrounding communities. Just a few minutes east of Surprise Stadium - the Spring Training home of Major League Baseball's Kansas City Royals and Texas Rangers - this location's 5x5 and 5x10 storage units are a great place to store Spring Training essentials year-round. With business on the rise in the West Valley, local companies can opt for a 10x15 or 10x20 unit to store boxes, paperwork or extra office equipment to free up much-needed space. For friends and families who have downsized to a new home in Sun City or Sun City West, or are enjoying life in the nearby Happy Trails RV Resort, a 10x30 storage unit is the perfect storage solution for a new, smaller space. Surprise has a rich history in Arizona, dating back to the 1930s, with new chapters being written everyday as more families and businesses continue to head west. Public Storage is proud to offer exceptional self storage service to this historic and expanding community. Amenities: Friendly, knowledgeable staff on-site 7 days a week Keypad code to enter the units areas Minutes from the Aquatic Center, Regional Library and other Surprise landmarks

Customer Reviews

  • 5 of 5 stars

    Megan

    Professional Customer Service

    Professional customer service, great prices!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Megan

    Great Customer Service!

    After reserving my storage unit online I went into the office to finalize the arrangements. The facility is well kept, clean, lots of lightning, and air-conditioned. I was greeted by a friendly, knowledgeable, and professional customer service agent. I will highly recommend Public Storage.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Gale Wilson

    The lady that helped me get everything...

    The lady that helped me get everything set up was friendly and knowledgeable. So far everything has been great.

  • 5 of 5 stars

    Customer

    Easy, stress free experience.

    Jessica was friendly, helpful and knowledgeable. The online reservation made the check in process super easy, and she was ready to help when I showed up in person. Move in was painless.

  • 4 of 5 stars

    MICHAEL SANDLER

    Only 4 Stars

    Only 4 Stars, because the district manager would not honor online pricing, which rep said they could do. Jessica & Eric very nice customer service.

  • 5 of 5 stars

    Michelle

    Feedback

    Great price and love the convenience of the elevator!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Wendelyn Bonhart

    I had a wonderful experience!

    I had a wonderful experience getting my storage unit. The young lady... I forgot her name... was SO helpful and polite. She explained everything slowly and patiently. She also help me with my things. Thank you for having such caring employees.

  • 5 of 5 stars

    Lawrence Hart

    My experience with your company was/is...

    My experience with your company was/is fantastic. The people were are great to work with and friendly very helpful. The storage unit is indoors and up stairs. You are supplied a code to access the building and elevators. The security is very good I am very pleased with the way everything is ran there. I have recommended other people check this place out if there looking for storage. I highly recommend this company. Thank you.

  • 4 of 5 stars

    Stacy Robert

    Great other than the long password...

    Great other than the long password that's hard to navigate while going in and out

  • 5 of 5 stars

    Susan

    Great Storage Facility and Management

    Quick, efficient, courteous, professional, clean and secure. The only thing I could recommend is to place some medium sized trash cans inside the facility. Most Sincerely, Jeff Pollak, J.D.

  • 5 of 5 stars

    John Newton

    Customer service

    I was referred to public storage by a friend and from there I found their website which allowed me to reserve a storage unit. Having reserve the unit online saved me a lot of hassle and saved the property manager time as well. Between the two public storage locations that I visited the customer service was five-star all around.

  • 5 of 5 stars

    Mike Kowalski

    Very friendly and clean.

    Very friendly and clean.

  • 5 of 5 stars

    Maria Hart

    Patient and professional

    We were shown multiple units in order to help us decide what would best fit our needs. The staff was very helpful, congenial, and patient with us. They walked us through the contract and explained every detail. We had many questions, which they were able to thoroughly answer for us.

  • 5 of 5 stars

    Ann Putnam

    The service is great.

    The service is great. The manager was very knowledgeable and made sure we, as first time Storage users, understood how things work. We really appreciate that type of service.

  • 5 of 5 stars

    Cassandra

    Awesome people!!!!!

    Awesome people!!!!!

  • 5 of 5 stars

    John

    Excellent experience both when I...

    Excellent experience both when I called and went in person. We are very impressed with the facility and the price.

  • 5 of 5 stars

    LisaO

    I prefer Public Storage over the others.

    Best prices and clean facility. Jessica was a pleasure to have help me with my reservation.

  • 2 of 5 stars

    Linda Higgins

    Unorganized, costly, experience

    I reserved a unit on a Wednesday, had movers set up for Saturday. Got there at 8:40am and there was a lock on my unit that the office gal said she was putting on there to remind her to clean up a water spot on the floor in my unit. Never once mentioned that I needed to put my own lock on it before I left Wednesday. Since the office did not open until 9:30 my movers had to wait 45 minutes until she came and removed her lock. It was a costly error indeed and not to mention only one of the doors into the building was usuable as the other door was broken. So six people moving in through a single door at the same time was a bit chaotic. Not a good experience.

  • 5 of 5 stars

    Richard Flores

    Ty was great and efficient...everything...

    Ty was great and efficient...everything happened so quick and I had my storage within minutes ...definitely reccommend

  • 5 of 5 stars

    Anonymous

    Service was excellent

    Service was excellent, staff was very helpful and knowledgeable.

  • 5 of 5 stars

    Elena Beltran

    Starting the process was so easy...

    Starting the process was so easy online, I was able to fill out all the paperwork before I got there, on my "check in" day the manager Jennifer was super helpful and explained everything I needed to know, very happy with the whole experience so far!

  • 4 of 5 stars

    Robin Brown

    Deer public storage

    Deer public storage, I'm am a brand new storage tenant, and right now it is not an appropriate time for me to evaluate your services. Until I am at least there for 6 months or so. But in the meantime, I will let you know how I feel that you have good service. Thank you for asking me. But I will also say this, Miss Jessica did you proud and was very professional and forthcoming with the information I needed to know. Jessica seemed to me to be a nice person who loves her job, always take care of your people that work for you, that's very important keep them happy and you will be proud of them working for YOU. These are The Best People to have on your Team.

  • 5 of 5 stars

    Daryl Grant

    Good safe place

    Good safe place

  • 5 of 5 stars

    Renee Rodriguez

    Since day one of looking at the size and locking down a storage. Very convenient location. I was assisted by Jeff and Al and the service they gave me was fantastic. If I need to move again I know where to hold my stuff

  • 5 of 5 stars

    Ashlee Page

    Al was really amazing with helping me pick the right storage unit I did not feel pressured at all. I highly recommend public storage and this staff

  • 5 of 5 stars

    Lupita Acevedo-Alvarado

    It's my first experiance and AWESOME one as well. Unit is just what I was looking for and Al was excellent helping me out understand all the paperwork involved. THANK YOU AL !!!

  • 5 of 5 stars

    Beverly Stinnett

    Jeff and AL are great. They go out of their way to make sure you are satisfied.

  • 4 of 5 stars

    Mary Hancock

    The staff at the Surprise location are ...

    The staff at the Surprise location are wonderful and helpful. As a result, they deserve atta-boys for going the extra mile in customer service.

  • 5 of 5 stars

    James Bowers

    My wife Connie and I decided to go with Public Storage after speaking online with Curtis. His service was great so we elected to use Public Storage over three other competitors. Immediately after our online conversation we were contacted by Jeff from the local store. We went there to make arrangements for our storage unit. Jeff and Sandy were very prompt, professional and courteous. We were given a tour and had our paperwork done in 15 minutes. We had our stuff moved into our unit before the end of the day. Excellent staff, excellent facility. We highly recommend Public Storage in Surprise, AZ to anyone looking for this service.

  • 5 of 5 stars

    Joseph Lagana

    Great Experience at PS Facility #25783

    I had a very painless and enjoyable experience in securing a storage locker in Surprise AZ facility #25783. Your representative Mr. Al Cardenas was extremely helpful; explained the contract in detail, was very courteous and friendly and was available for any questions we had. I would recommend this PS location for anyone needing storage space in Surprise AZ. I was more than willing to place my review on Yelp, but found out I had to register for a Facebook account and I do not subscribe to that service or any other online app. Please feel free to use my review in your marketing efforts.

  • 4 of 5 stars

    Logan Haden

    Service was very professional and friendly.

    The storage unit is clean and air conditioned. The prices are very reasonable.

  • 5 of 5 stars

    Lora Berness

    Friendly

    I'm satisfied with their services

  • 5 of 5 stars

    Josh Roberts

    Thank you.

    I came to public storage on a short notice, and they were able to accommodate our needs. Jeff did a great job getting us set up.

  • 5 of 5 stars

    Michael Ballard

    Great Company

    Really nice to see how well Public Storage does their business. Thank you, it really is appreciated.

  • 5 of 5 stars

    MIKE

    THE FACILITY IS THE BESTAND CLEANEST FACILITY I'VE EVER RENTED EVER.

    OUTSTANDING CUSTOMER SERVICE, AND NICE AND CLEAN FACILITY.

  • 5 of 5 stars

    Leighton Davis

    Don rocks

    Professional service. Clean facility. Well thought out security measures. Competitive rates. Great location for my needs.

  • 5 of 5 stars

    Kenneth Jarrett

    e best storage company around

    Thats all I need to say

Back To Top