Public Storage - Hoover - 2940 John Hawkins Pkwy

Customer Reviews

• 5 of 5 stars

  Colitha Brown

  EXCELLENT CUSTOMER SERVICE

  EXCELLENT CUSTOMER SERVICE, CLEAN FACILITY AND EASY ACCESS!!! ONE HAPPY CUSTOMER and MRS. SONJA IS GOLD IN HUMAN FORM!!!????????

• 5 of 5 stars

  JD

  Great Customer Service!

  When we first got our storage unit we met with Amber. She was very helpful and friendly. Everyone else we have interacted with has been great, too! Thank you!

• 5 of 5 stars

  Nicole

  Very happy with the service and the...

  Very happy with the service and the facility.

• 5 of 5 stars

  Robert Rickman

  Very well pleased

  Very well pleased

• 5 of 5 stars

  Mivette Buckels

  I loved loved loved my service provided whitney and jackie.. Thank you so much ladies

• 5 of 5 stars

  Jeremiah Smith

  Jackie was so wonderful with her walk through of the facility. She was also great with helping me decide on what size space was needed!

• 5 of 5 stars

  Antoine Law

  Excellent service from Jackie! The storages are nice and clean!

• 4 of 5 stars

  James Rogers

  This the second time I have rented from ...

  This the second time I have rented from Public Storage. I have dealt with Jackie @ Hoover, Al location on Hwy 150 on both instances. Jackie is efficient, pleasant & informative. The facilities are clean & well kept. The reason I didn't rate your company five stars is 1) cost and 2) requiring me to purchase insurance on my contents. That should be my choice.

• 5 of 5 stars

  M Zeids

  Actually have 2 storage units at this facility. I love the easy access and security of being gated with security code access. Jackie assisted me with getting my second unit recently and she was very thorough and professional. I love great customer service!

• 5 of 5 stars

  Ashley McCord

  From the moment I walked in the door, Jackie was very helpful and kind. She gave me undivided attention, helped me choose the size unit that would fit me needs, showed me the space and the property, and set me up. She met all of my needs. The unit is super clean. Te office is tidy and clean. The property is well maintained. She applied all available discounts for me. I am so glad I came into this location. If you're looking for self storage this is the place to go!

• 5 of 5 stars

  Aimee

  On time

  On time, courteous, fast, careful, organized in putting in storage. Will use them again soon!

• 5 of 5 stars

  David Pelliccio

  Great manager in Jackie

  Great manager in Jackie. She is a true professional and made the process as easy as possible.

• 5 of 5 stars

  Janice Ingle

  No worries

  Professional and friendly staff. Facility very clean and organized. I feel it is very secure.

• 5 of 5 stars

  Lisa Colville

  Easy process. Great and friendly staff.

  I had narrowed my choices to two different places and public storage was just a little further. But really the staff made me feel very secure in my decision. She was friendly and helpful and made it easy to get into our unit that day.

• 5 of 5 stars

  Michele

  Great place!

  The process of getting the storage unit was painless and straight-forward. The property manager and other staff were friendly and helpful as well as knowledgeable about the units, insurance, etc. I felt like I could trust them and my items in their care.

• 5 of 5 stars

  Michelle Payton

  Awesome

  I was very happy with the service from this facility