Public Storage - Birmingham - 1224 27th Place S

Customer Reviews

• 5 of 5 stars

  Adriana

  Great option to storage

  The customer service is what really made my experience a good one. People over the phone and at the store were helpful and friendly.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Jackson

  Great location, nice staff, could have better lighting.

  Had a great experience signing up, as this was my first experience renting a storage unit.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Ebonee

  Great experience

  Excellent customer service. Quick, easy, convenient. The only thing to keep in mind is that you have to select an insurance policy. Which will add to your monthly total.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Terry

  Great location

  Very helpful with storage unit

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Zach

  Very friendly and helpful staff

  Staff was over-the-top nice and helpful. Facility itself is a bit close-quarters and not possible to pull a trailer through. Also do not like the fact that there is an opening at the top of each unit that animals could get through.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Paula Simpson

  Reserving a storage space was easy and...

  Reserving a storage space was easy and convenient. We reserved a space online and went to the office the next day to pay. The guy showed us our space before we paid and went over all instructions with us. He was very friendly and able to answer any of our questions.

• 5 of 5 stars

  Angel Connor

  Christina was so helpful with trying to help me find the space I needed for my bikes and books the 4x4 will be perfect! Your such a sweetie!

• 5 of 5 stars

  Aviant Johnson

  I have a storage unit at the Huffman location but I stopped by the location in Southside to see if I owed anything and the woman working, Cristina was very courteous and helpful! I would rather deal with her than other employees bc she does everything she could to help me both times I have been to see her! Thanks for all your help Cristina!

• 5 of 5 stars

  Tonya Goods

  Mason has been amazing. Very helpful. Always trys best to provide excellent service.

• 5 of 5 stars

  Jessica Weaver

  Great service. Used storage for over a year. Mason was a delight and very helpful.

• 5 of 5 stars

  Jery Griffey

  Great location. Great service. Highly recommend if in the nees for storage.

• 5 of 5 stars

  Allen Clark

  Excellent customer service!

  Everything went smoothly and continues to go smoothly. Good access. It's close to home right down in the middle of the city. Very reasonable rent, especially considering the great location for people living in downtown Birmingham.

• 4 of 5 stars

  Bruce Willey

  Public Storage is useful and convenient and seems very secure

  I recommend the Public Storage facility in Highland Park, Birmingham. It is conveniently located, the staff are very helpful and there seems to be adequate security for my needs. The location in a former multilevel parking garage presents some issues with getting big trucks in and loading/unloading without blocking access. They recently had to take out some of the lighting so the units are a little dark.

• 3 of 5 stars

  Jackie Nesmith

  Great location great security

  This is a good storage place. I believe they are not upfront about the insurance. They tell you that you have to have it but you don't if you have homeowners insurance. They don't tell you that. I feel that the insurance borders on being a scam to collect more money