Public Storage - Birmingham - 1900 Mini Warehouse Road

Customer Reviews

• 4 of 5 stars

  Matthew Leachman

  I've only been moved into my unit for a...

  I've only been moved into my unit for a week. Not alot of interaction with the on-site mgr, but I've only heard good things so far from the other 2 ladies I have worked with in getting my unit so far.

• 5 of 5 stars

  Hannah

  Good place

  Good place to store stuff nice front desk

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Sharon Pritchett

  I had a wonderful experience,She was...

  I had a wonderful experience,She was very informative and patient. She took her time and explained everything to me. I'm going to recommend this storage to everyone I know. Thank you,

• 5 of 5 stars

  Cothee Martin

  Great!

  Great! Whitney is so sweet!!

• 5 of 5 stars

  Terri Stewart

  Public Storage A-OK

  The woman at Public Storage made the whole process easy for me. She asked questions about what I had to move into the space, and selected a particular size for my needs. Everything went smoothly. I'd highly recommend Public Storage to my friends!

• 5 of 5 stars

  Jarb9

  Everything I needed and expected from a...

  Everything I needed and expected from a storage facility.

• 5 of 5 stars

  Stephanie Grayson

  Making a reservation was quick

  Making a reservation was quick, easy, and convenient! I found a unit i wanted at a GREAT price, made a reservation, and within 20 minutes the office manager called me personally to finish the reservation process. I was able to complete the process on site that day. The office manager Ashley was great; very professional and sweet!

• 4 of 5 stars

  Allison Pedigo

  It was a fairly seamless process

  It was a fairly seamless process. Very kind, efficient lady signed us up and explained how everything worked. A couple of surprises when we discovered we had to purchase the lock made to fit the unit door and then had an insurance fee added to the monthly cost of the unit, but there were options for the amount of coverage, so we can live with that.

• 5 of 5 stars

  Angela Hawkins

  I would recommend this company and ...

  I would recommend this company and especially this location. Quality service provided

• 5 of 5 stars

  Edward Crumpton

  Adreanna Paul is very professional and courteous. She provides outstanding customer service.

• 5 of 5 stars

  D Ru

  Adreanna Paul was outstanding. Not only did she represent your company at an excellent level, she was personable and courteous. It was great to receive excellent customer service . That is rare these days! The unit was clean and met my storage needs!

• 5 of 5 stars

  LaKana Love

  This process was super EASY! Jason on the phone and Adreanna Paul at this location were both super helpful and made this experience extremely easy for me. I wish customer service was like this everywhere. I would recommend using this company for your storage needs, and definitely recommend this location for anyone who's nearby.

• 5 of 5 stars

  Denzel Washington

  Beonka was very informative & friendly. I feel like I rented her & not the unit! I recommend :)

• 5 of 5 stars

  Sharon Hardie

  Thank you for your recent assistance with my move from Texas. Your professionalism was greatly appreciated. Really like the idea that you have someone on the property 24/7.

• 5 of 5 stars

  Terry Davis

  MY EXPERIENCE FOR CHECKING IN WAS QUICK ...

  MY EXPERIENCE FOR CHECKING IN WAS QUICK & EFFICIENT.

• 5 of 5 stars

  Micah Hayes

  Provided great customer service and ...

  Provided great customer service and great prices and deals when available. Highly recommended

• 5 of 5 stars

  EC

  Great service

  This location is clean and the staff is extremely professional.

• 4 of 5 stars

  Bunny Lawson

  First timer

  The agent was kind and explained everything to me about the policy and fees. On the website when your register. It shows you how what is due far as payment however it's doesn't give you the details about the extra fee that are involved. For example, you have to have insurance, you have to rent the lock, payment is due at the beginning of the month and late fees are involved if it is not paid by the 6th or 7 the of the month.I didn't have a terrible experience I just wish they explain it on the website because it was kind of misleading when you go in person. That way at you know what expect

• 5 of 5 stars

  Brandie Cupps

  Great price, great customer service

  We got a great deal online and the customer service was great. The manager (Navara) at the pelham (Birmingham) location was great. So far, great experience!

• 5 of 5 stars

  Public Storage Customer

  Excellent customer service!

  The employee that showed us around and did our paperwork was very nice, very helpful and friendly. I had a great experience. She is an asset to Public Storage. Place was very clean and well maintained.

• 5 of 5 stars

  Paul Squires

  Excellent Experience

  Kelly was great, clear and very helpful.

• 5 of 5 stars

  April Quarles

  They were very helpful to us.

  They explained everything to us so we can make the best decision for placing our things.