Prime Storage - Midland

Customer Reviews

• 3 of 5 stars

  Roy Rigney

  Good so far

  The only issue that I have is that there are some trailers that stick out into the driveway and are not off the pavement. When pulling another trailer in your facility it makes it difficult. One is at a corner where you have to make a turn. This trailer should be in another spot where there is more space. This trailer is too big for that space.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Joe Lewis III

  Thanks

  Thanks for the suppose help with my personal property!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Arthur Riley

  Great storage unit !

  Great storage overall service!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Mike Davis

  Third time price hike within two years...however good storage place.

  Pricing for boats parking seem to be price high. Same lot, same space, but three time price increase within two years. Great customer service, A+

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jeffrey Fiveash

  Those guys are great

  I never have any trouble getting into contact with anyone there. they are always courteous.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 2 of 5 stars

  Lionel Yoe

  The continued increase in rent is outrageous.

  My storage unit rent is $130 more per month than the same size unit elsewhere.

   

  Price - 1/5

   

  Service - 2/5

   

  Cleanliness - 2/5

  Recommended: no

• 4 of 5 stars

  Latitia Watson

  Overall 3 stars pricing is high

  I don’t have a problem with the storage unit it’s the prices that keep going up I feel is ridiculous especially when the space I rent is small.

   

  Price - 2/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: no

• 2 of 5 stars

  Bob Davis

  Too expensive

  Prior owners did not gouge the tenants.

   

  Price - 1/5

   

  Service - 2/5

   

  Cleanliness - 3/5

  Recommended: no

• 1 of 5 stars

  Randy

  Two price increases in less than a year

  Two prices increases in less than a year. Rent has gone up 49.5% in less than a year during a pandemic. I will be looking to get out as soon as possible. I am a long time tenant with two units. .

   

  Price - 1/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: no

• 5 of 5 stars

  Irma Hines

  Always professional, courtesy, &happy to assist customers

  An overall excellent storage facility.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Jay Roberts

  The storage cost has increased each year, it is getting expensive.

  It’s getting too expensive, With the storage costs increasing every year. It’s gone from about $110 a month to $154 per month.

   

  Price - 2/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Messiah Williams

  To expensive

  My overall experience is the customer service is good. I feel there is no loyalty for current longtime customers

   

  Price - 1/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: no

• 4 of 5 stars

  Ramona Horton

  Rates too high

  Too expensive and rates go up too often. No matter how many units you have, you're not offered any incentives or discounts.

   

  Price - 1/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: no

• 4 of 5 stars

  Cyndi

  Rent keeps going up

  My rent keeps increasing and is getting to the point that I am not going to be able to afford it.

   

  Price - 2/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: no

• 3 of 5 stars

  Unhappy Gilmore

  Jacking up cost annually

  Started good, but each year they jack up the price thereafter, like clock work. Perhaps it’s their way of saying happy anniversary.

   

  Price - 1/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: no

• 3 of 5 stars

  Bob Davis

  Too expensive

  To expensive for the space provided. At times they've been rude dealing with.

   

  Price - 1/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: no

• 5 of 5 stars

  Sharrelle

  Lowest price ever

  Great location The lowest price in town

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes