StorageMart - Hwy 7 & SW Wyatt Rd

Customer Reviews

• 5 of 5 stars

  paula

  Nice clean and very friendly

  Well lighted. Well maintained.. easy to get in and out. I highly recommend this place. Manager lives at the property good security

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Hannah

  Good facility

  So, the storage unit is nice, but when they call, they're not always the nicest when it comes to payment.

   

  Price - 1/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Daniel

  Great customer service. Janice rocks!

  Janice was awesome to work with. She got us in on short notice and when we realized mid move our unit wasn't big enough, she found us a bigger unit really close to the unit we were using. Definitely recommend this place to others.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kimberly

  very helpful service. clean unit

  We were pleased with customer service we needed to upgrade our size before we moved anything in and was able to accomplish this without any problem.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Hannah

  Facility was nice- Pricey

  I am very impressed with the facility, however, I think it's very expensive for how much space you get.

   

  Price - 2/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: no

• 4 of 5 stars

  Darren

  Very clean.

  Was really impressed by the cleanliness of the storage space. Very friendly and good customer service.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Laura

  Clean, easy, secure, and spacious.

  Aisles beteeen units are large and easy to maneuver even with large trucks. The price was the best I found in town.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  James

  Very pleased

  Very impressed with customer service and cleanliness of unit and them working with me to find the right unit for my needs

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Irina Smirnova

  Excellent

  Great customer service for a great price with first month free. The fact that it is open 24/7 is also great and very convenient! Very clean, organized, comfortable!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Julie

  friendly

  they are very helpful and very nice

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Julie

  My storage was not cleaned out. Still had trash

  I like when its all secured and have to have code

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Nina, I am so sorry that we had some confusion over the rate for your storage unit. Our rates do change often based on different factors and to lock in a rate, we ask our customers to either reserve the space they want or to go ahead and Rent it Now. Either method guarantees and locks in a quote for a given time frame. Maybe we didn't explain it correctly originally and so our regional manager will be contacting you soon to see what else we can do to make you happy. If you need anything else, please contact us at help@storage-mart.com. Julio Montes Customer Service

• 2 of 5 stars

  Nina

  Very frustrating move in

  The clerk was about to NOT let me move in. He made two phone calls because the price listed on their computer was higher than the price per month that I was quoted. I finally told the clerk to call his manager back and I spoke to the manager who agreed to let me move in with the price quote that I had via two emails that I had on my phone. It was a very frustrating move in. I took the day off work and had people scheduled to move items into my storage unit. Luckily in the end everything worked out, but it wouldn't have if I didn't speak up.

   

  Price - 1/5

   

  Service - 1/5

   

  Cleanliness - 5/5

  Recommended: no

• 4 of 5 stars

  Jenny

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes