Simply Self Storage - 9624 E 350 Highway - Raytown

Customer Reviews

• 3 of 5 stars

  scott

  security suspect

  1st day moving in storage, gate was left open for about an hour, was told it was being "reset", which to me doesnt take that long, most of the doors have dents in them and the "security" all around is non existent I took pics of my unit contents and am going with my home owners insurance rather than theirs.. I have heard its a pain to get a claim paid..

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 2/5

  Recommended: no

• 5 of 5 stars

  deron

  Recommended

  Nice-sized unit, friendly and helpful custom service

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Shera Myrick

  Nice environment

  This is a very convenient location, the people are very nice and the storages are very clean.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Diana

  Glad it's close to home, easy to make several trips a day.

  So far so good. I do wish I had 24 hour access.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Mary rose George

  I have recommended this facility. they are getting a unit this week

  Service was fast polite and more than friendly. I was impressed when I was offered a different storage unit for a board missing that I didn't notice till after it was pointed out. The staff make's sure the customers are taken care of and I love how much attention was given to my purchase. I would and actually have promoted the buisness already for the discounts and excellent customer service. Thank you for being the best price around and friendliest / safest place to store my personal home decor.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Dorrice

  Carrie was very helpful in getting us in a unit.

  Our unit is very spacious and we love it. The price is great.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Lisa

  Awesome service! Quick easy and affordable

  The representative that helped me was very nice and helpful in assisting me with my needs. I was able to get a storage unit within a half hour and it was very affordable with no hassle.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Lisa

  excellent customer service

  The property seems to be managed well. Carrie has provided me great customer service. The facility has fences in good repair and the automated gate seems older but in good repair. I believe the property could use some love and care in the units. Maybe some updating and a good coat of paint would really update it's look.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 3 of 5 stars

  Lisa

  competent staff, adheres to the rules

  This place is in need of some love. The gate is in good repair. The place is clean but could use some paint and rust converter. The door to my unit was sturdy and my lock is good. This facility is not 24 he access but I don't need that. This facility is a good fit with the thing that I require at this time. Good price point compared to the competition. And better monitoring than the competition.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 3 of 5 stars

  Lisa

  excellent customer service

  Customer service is excellent at this location. The location offers a decent price. Yet the location needs some love and minor repairs before they become major problems. The drive also does need the approach patched or filled with concrete.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Treva

  Great Place

  I never had any problem s and reasonable price

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Pamla

  Fantastic Customer service

  Melissa made my experience easy and guided me through everything.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Dominique

  Sandra helped me out today and upaelled me to a bigger unit

  She told me about the storage specials and I ended up an got a 10×10 unit

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Stefan

  Cheap, but out of the way in a rough part of Raytown

  The units were in a ugly old run down part of a Raytown strip mall. Cheap and the service from the manager was good, the unit was as described, fairly good looking units that were clean if not exactly spotless. Doors looked a little flimsy, and the gate access was broken at the time of storage but the manager said they were trying to get it fixed ASAP. You get what you pay for, and here you don't pay a lot.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Dave

  Haven't been there yet

  I haven't been there yet, but over the phone everything was very professional very friendly

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Paul

  Awesome customer service, friendly staff, clean secure facility

  Awesome customer service, friendly staff, clean secure facility

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  She'laya

  Customer service was great i would definitely recommend!!!

  Great place i would definitely recommend

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Camille

  It was okay they tried to over price me at first but the lady helped

  The stirage space was very small but i was okay with that. They are really high priced for no reason the qebsite said they had a special online. And i had to literally beg for the position.

   

  Price - 2/5

   

  Service - 3/5

   

  Cleanliness - 1/5

  Recommended: no

• 4 of 5 stars

  Randall

  Very nice people!

  I arrived just shy of closing time and she was more than willing to stay longer and help me get set up. Very nice lady.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Joshua

  Quick, cheap & Easy.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Brenetta Robison

  Despite the computers being down when i arrived, i was still able to move in as planned.

  Very good, although had a hard time finding the facility.

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 2 of 5 stars

  Deidre

   

  Price - 2/5

   

  Service - 3/5

   

  Cleanliness - 2/5

• 5 of 5 stars

  Cindy M.

  Price is great.

  The office person, Whitney was helpful and answered every questions perfectly. I just moved in this weekend and I'm comfortable that my possessions are in a safe place for a reasonable price.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Johnna

  Quick, polite and pleasant, good value

  They were very helpful at this location, and the price was right!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  jim

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Sha'Rri

  Clean, well lit, secure, and easy to start with a great low price! Beth is a sweetheart who gives wonderful customer service! Recommending this place to everyone.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rev Laura B Gordon

  Excellent Facility and Manager

  I am so thankful to have found this facility - have been using storage units for years between St. Louis and Kansas City, MO and this is by far the best facility I have used. It is clean, affordable and safe. Manager, Beth is beyond competent and wonderful. She is very focused to take care of business thoroughly and with a kind heart. I highly recommend this facility.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Lakiva

  Very awesome

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Joe

  Everything is awesome, except the new owners. They took out the dumpsters and now i got a 1/4 lot full of shipping garbage. I am a contractor that receives tons of shipments to my lot, with that comes tons of packing crap.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 2/5

  Recommended: no

• 3 of 5 stars

  CF

  Cheaper then other places but older facility.

  The prices are half that of other comparitive facilitys. Friendly staff. Online special pricing is alittle misleading. Online price is for 4 months only then price goes up every couple months. Our unit (10 by 10) is somewhat old, the walls are rusty in places and the doors are worn at the bottom. Still worth the price and the units have lights in them. Security seems good. Whole facility is on a slope so there could be flooding if the storm draines ever got clogged. (we hope not).

   

  Price - 5/5

   

  Service - 3/5

   

  Cleanliness - 2/5

  Recommended: yes

• 4 of 5 stars

  Rickey McClunie

  Good online deal, and a good on-premises staff.

  The management staff is outstanding. My complaints about the company are (1) the advertised "First Month Free," which is a big deal, was not honored. I was desperate, so I rented anyway, and (2) the website doesn't specify the rental fee of $29.00 per month is for 4 months, only.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Laura Lee

  The staff are very friendly and helpful with questions or concerns. The pricing seems to match most of the other locations I looked at in the area. The pavement if very rough and choppy to drive which was disappointing as I was storing a trailer. It is also a little difficult to get out of the parking spot because of the drop-off right next to the entrance. It is hard to see the drop off and if you don't turn just right, you could be in trouble.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Melissa Moore

  Very helpful!

  I rented a small storage unit and was very pleased with the service I received.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Dave

  Very helpful and friendly girls at the counter, the storage was clean, and that is the truth

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 3 of 5 stars

  Traci

  pricing scam

  The online pricing says it is $23 per month. When I got to the facility to do the paper work the sales clerk indicated it was $23 for the 1st 4 months then the price increase every few months up to the most of $41 per month. I think this is very misleading and false advertisement overall because online does not say anything about pricing increases. Overall the rate was still fair, but very misleading in general.

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes