StorageMart - Market & San Pablo

2743 San Pablo Ave , Oakland , CA 94612 (877) 687-9771

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  • 4x5

    4' x 5' Locker

    First Month FREE

    Discount Price

    $39.99

    Regular Price

    $54.99
  • 5x6

    5' x 6' Locker

    Discount Price

    $32.99

    Regular Price

    $47.99
  • 5x6

    5' x 6' Storage

    First Month FREE

    Discount Price

    $95.99

    Regular Price

    $110.99
  • 5x8

    5' x 8' Locker

    First Month FREE

    Discount Price

    $28.99

    Regular Price

    $43.99
  • 5x8

    5' x 8' Storage

    First Month FREE

    Discount Price

    $96.99

    Regular Price

    $111.99
  • 5x10

    5' x 10' Locker

    First Month FREE

    Discount Price

    $34.99

    Regular Price

    $49.99
  • 5x10

    5' x 10' Storage

    First Month FREE

    Discount Price

    $99.99

    Regular Price

    $114.99
  • 5x10

    5' x 10' Storage

    First Month FREE

    Discount Price

    $109.99

    Regular Price

    $124.99
  • 6x10

    6' x 10' Locker

    First Month FREE

    Discount Price

    $45.99

    Regular Price

    $60.99
  • 6x10

    6' x 10' Locker

    First Month FREE

    Discount Price

    $45.99

    Regular Price

    $60.99
  • 6x10

    6' x 10' Storage

    First Month FREE

    Discount Price

    $102.99

    Regular Price

    $117.99
  • 7x10

    7' x 10' Storage

    First Month FREE

    Discount Price

    $125.99

    Regular Price

    $140.99
  • 7x10

    7' x 10' Storage

    First Month FREE

    Discount Price

    $138.99

    Regular Price

    $153.99
  • 8x10

    8' x 10' Storage

    First Month FREE

    Discount Price

    $111.99

    Regular Price

    $126.99
  • 8x10

    8' x 10' Storage

    First Month FREE

    Discount Price

    $123.99

    Regular Price

    $138.99
  • 9x10

    9' x 10' Storage

    First Month FREE

    Discount Price

    $139.99

    Regular Price

    $159.99
  • 10x10

    10' x 10' Storage

    First Month FREE

    Discount Price

    $159.99

    Regular Price

    $179.99
  • 10x12

    10' x 12' Storage

    First Month FREE

    Discount Price

    $189.99

    Regular Price

    $209.99

Operating Hours

Office

Sun 10:00 am - 4:00 pm
Mon 9:30 am - 6:00 pm
Tues 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thurs 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:00 am - 5:00 pm

Unit Access

Sun 10:00 am - 4:00 pm
Mon 9:30 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm

Features and Amenities

  • Elevator
  • Fenced lighted
  • Surveillance
  • Vehicle requires insurance
  • Truck access
  • Egate access
  • Vehicle requires title
  • Handcarts
  • Sells moving supplies
  • Email invoicing available
  • Accept tenant mail
  • Auto pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted

Additional information

StorageMart Market & San Pablo is more than just self storage as our core values of Easy Clean Service give us an advantage over the competition. Our well-trained staff will work with you to ensure you find the storage solution best suited to meet your needs while making the whole process as easy as possible. We go the extra mile by offering Value Coverage options to our customers, who appreciate the peace of mind and affordability of the program. StorageMart is invested in giving back to our communities by supporting the StorageMart "Store It Forward" giving initiative. For more information, visit the StorageMart Blog.Regarding insurance, customers should have proof of homeowners or renters insurance, or opt in to a Value Coverage plan starting at $10.97.

Customer Reviews

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Carla, Thank you for your feedback and the kind words about our staff and location. The parking area should park 3 cars and the gate that you mention is a theft deterrent measure that we feel is important to our customers. The elevator is old, but it is certified, maintained, and in good working order. We are sorry about the lighting and cleanliness. Having a well lit and clean facility is important to us. We will be looking into this to see how we can improve.

  • 3 of 5 stars

    Carla

    Good customer service but shady facility

    The location is great and the people behind the desk are nice and helpful, but thats about it. The parking at the facility is only for two cars at a time, and loading/unloading is difficult with very small carts and a locked gate between the cars and the very old freight elevator. The storage rooms are very basic - no lighting, and not particularly clean.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 2/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Chris, thank you for the feedback. Cleanliness is an important value of our company and it seems we have dropped the ball here. We will work on improving the aesthetics as well as maybe put up some property maps to help customers get oriented.

  • 1 of 5 stars

    Chris Wilcox

    Gross!

    This place is really dingy and dirty. Walking around it feels like you're in a maze from a Saw movie. The first storage unit they offered me had a giant pole in it reducing the square footage by 1-2 feet! The storage unit I ended up with doesn't have a pole but does look like a dungeon. I guess it wouldn't be so bad to be locked up in there though because a 10 year old could probably kick down the door. No wonder they *require* you to buy additional insurance. ...But at least I'm saving $60 a month, so I guess that's worth it?

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 1/5

  • 5 of 5 stars

    Shira

    Best price, the locker was smaller than expected though

    This was the most affordable place in the area and they were very helpful to me. My one issue was that I rented a storage unit that was supposed to be 8 feet deep but it was 7. However, they were very helpful and we ended up making that unit work.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Emmet

    Close to downtown, cheap, and friendly service

    I was so happy to find this spot because of the price and location, and the customer service is great. Would recommend to friends.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Erin

    The facility was dirty, but the unit was clean

    The hallways are very narrow, which was a bit difficult to navigate with my furniture.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Ann

    Decent facility, extremely affordable

    Less than $30 a month for a 40 sq ft upper unit is pretty unheard of. Also got first month free as part of a promo. However, the first unit I saw had huge rat droppings. The worker was kind though and moved me to a different, cleaner unit on a different floor. The facility smells old/damp and there seem to a many homeless people who live out of (though not in) storage units here. Despite the negatives, this place fit my needs.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    achille

    Cheap and close to home

    The unit is a little tricky to reach, but it is big enough for me, close and cheap. I'm very happy about it. Nathaniel is a great guy!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Charlise N.

    Quick, east, great value

    The facility reminds me of "the shining" but overall my experience was nice & service was great. Value for money is unbeatable!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Erin

    Gets the job done!

    Employees were helpful, but the area felt a little dangerous. Freight elevator was difficult opperate. Makes up for what it lacks in reasonable prices

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Christine

    The manager is great and the place is solid.

    I'm a college student, and I have to be particular with how I spend my money. Here I got a really good price and a 5x10ft storage space. I highly recommend.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Elijah

    Does the job

    Needs cleaning. Great customer service

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Anon

    Facility was not open on time

    Facility is dirty and smelly Service is ok They were not open on time

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 2/5

  • 3 of 5 stars

    Gareth

    Convenient location is the only upside

    The only way to sufficiently describe the place is willfully forgotten.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 1/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Katia, These are pretty egregious accusations and so far from standard StorageMart behavior. I am very sorry that you experienced this. Our regional manager will be contacting you to offer a solution we think will help. If you have any other concerns or questions, please contact us at help@storage-mart.com Julio Montes Customer Service

  • 1 of 5 stars

    christina

    Horrible service, unclean, overpriced, sketchy, stolen credit cards...

    I started out my encounter realizing that I'd been scammed in a bait and switch operation. The reservation I made wasn't fulfilled- they tried to sell me a smaller size for over twenty more dollars per unit. The first one he showed me had no light in it, it was smelly and filthy dirty. They didn't even bother to sweep it. The locks are sketchy, the carts don't go into half the units so you have to transport heavy stuff from hallway to unit. The guy left my credit card unattended and it was stolen by another customer. When I asked him to call the police and report it while I cancelled the card- he refused and instead grabbed my U-Haul truck keys and went to move my truck out of the facility. His only concern was to get out of work by closing time. When I grabbed my keys out of his hand and told him he can't operate the truck- he was very rude. I had to pay an extra day of the uhaul truck because I didn't have a credit card to pay the fees and was late. When I called on Monday to report it to manager-he pretended to be the manager. When I tried to locate the district manager- they never bothered to call me back. Needless, to say I am going to have to rent another truck and move my stuff out of there because the place creeps me out. Worst service ever.

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 4 of 5 stars

    Jessie

    Small but good

    For small rental needs, this place is perfect. The only downside is the parking bay which holds only 2 cars or trucks at a time. The service from the manger was very good.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Mike

    No frills solid unit.

    Not the cleanest place I've ever been, but also not extremely dirty or anything. Does what it says - a place to store your things.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Anne

    The manager went out of her way to wait for me

    I was running late and the manager went out of her way to help me get moved in on time!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Jade, I am so sorry for your experience. We have been doing all we can for our customers with regular pest control and repairs on site as well as pointing out to customers that storing garbage and food are violations of the rental agreement. The regional manager wants to speak with you and will be giving you a call. Please contact us with any other concerns or questions. Julio Montes Customer Service

  • 1 of 5 stars

    Jade

    Yuck! I signed the contract to soon out of desperation

    The building is rundown and the floors were filthy with random litter and holes in walls but I thought it would be ok. I didn't hear the rats squealing in the walls until I had already dragged my first boxes in. I'm looking for another facility as we speak that place is disgusting. Unfortunately I don't think I can get my money back.

     

    Price - 2/5

     

    Service - 2/5

     

    Cleanliness - 1/5

  • 5 of 5 stars

    Stephanie

    It was great and spacious, top customer service!

    I loved this place, I didn't catch the employee's name but he helped me park my really big van. Everyone was very helpful and patient. Thanks.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Richard

    Good service, system and security.

    Nice place. The only thing preventing a 5 star rating is lighting in the units and 24 hour access.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Barbara

    Friendly

    Nice place to do business. Had a good visit to the storage unit, it was just what I needed.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Celeste

    Convenient storage for the bay area

    StorageMart had great customer service as I approached management about a unit. They had dolly's available for use which made the moving much easier. They allow you to drive up close to the main gate which is very convenient.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Noah

    good storage for the price

    plenty of room for your things, but they clearly have a rat problem as there are traps at every corner.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Minyette

    Loved the outcome

    Had a good visit to the storage unit was just what I needed.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Bianka

    Great service!

    First time looking into storage units, but was put at ease by the friendliness of the staff!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Sydnee

    It was very convenient

    I like it so far. Nice location. Not very expensive. And seem pretty clean

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ashante

    Great customer service and excellet prices

    Affordable prices. Great customer service. Friendly and conveniently located off of the freeway.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    JoseLuis

    Goood

    Good location, excellent price

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Tiffany

    Cheap but gets the job done

    I was looking for a small unit for plastic bins of clothes and books; this was the cheapest rate and most convenient location. There was a deal going through spare foot so I made an online reservation for the same day. The gent working was incredibly busy and juggling multiple customers my entire time there. He gave me the rate I got online (even though there was a different discount I -could- have gotten based on demand), but gave me a really convenient unit on the first floor instead of an upper floor. There are rat traps set every 5 feet and he was very adamant about all boxes and bins being sealed tightly and definitely no food in any of them. The latch on my unit is pretty janky and it looks like you could take a hammer to it to bust it open. With it being one of the lockers requiring a hard-to-find ladder, and the number of people who had issues with the gate code not working, I'm not that worried about the safety of my stuff. The rat traps though… those are a little unsettling.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Kristen

    Great customer service and seems like a safe, relatively clean facility

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Kristen

    Great customer service, clean and secure facility

    Very friendly and helpful customer service. Could use more equipment (dollies, ladders, etc.) but other than that, it's a great storage facility

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Oscar

    Great place, great service!

    The location is good, accessible storages with a great staff! The price is very affordable, you get what you pay for and more. Security seems strong, no hassle,l with anything. All and all a very good place

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 1 of 5 stars

    Oscar

    Ok location, great price, the staff is very friendly and helpful.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Larry

    great facility good customer service we recommend to just about everyone

    The staff that you have there is very excellent very knowledgeable very helpful when it comes down to the customer relations

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Nick

    Good facility

    The facility itself is good and a great value, it's well maintained. The only downside is it's in a bit sketchy part of Oakland, and all tha entails.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Casey

    Staff were friendly, facilities were adequate

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 2 of 5 stars

    Carol

    space is not exactly as advertised

    I reserved a 8 x 10 space thinking I would have plenty of ceiling space to stack my boxes and some bags and stand my mattresses up....I only had about 2 feet where this was possible due to the small spaces they placed above my space..there are rodent traps EVERYWHERE, which concerns me....hopefully I'll be out in a couple weeks.....

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Maria

    Easy to move and nice staff

    The only problem was that my reservation was given to someone else, even though I confirmed. Fortunately, there was another space that just became available.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    greg

    Kept waiting for the catch

    The staff when I checked in was very courteous and professional. Compared to other places that want ridiculous money this place seems like a very good deal. When giving me the briefing on the place and its policies I kept waiting for the catch, they will charge minimum one year to get this price. Nope. You can't move out anytime you want. Nope. You have to use a credit card. Nope. You have to buy our $50 a month insurance. Nope. They didn't try to rip me off in any way I could see which is what I'd expect at a place that charges a fraction of what others want. Just good service and a good enough facility. On the negative side I'd say that the little space I rented seems like it would not be hard at all to break into, but I'm not storing gold in there, just my work gear. So if you are reading this please don't break into my unit.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Eric

    As advertised, good rate, helpful service.

    As advertised, good rate, helpful service. Just moved in, but no complaints as yet.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Zachary

    Thanks

    Let me stay late so I could finish putting everything in. Thanks StorageMart!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    TGE

    Cheap, but dingy

    The hallways and units are really dingy, and there are rat poison containers everywhere. Locker units have doors made of plywood...

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 1/5

  • 1 of 5 stars

    Karen

    This was the worst experience I have ever had!!!!

    The employee at Storage Mart confirmed with me the size unit I had requested. I told him that the biggest item I needed to store was my bed. He assured me that it would fit. When I arrived, he again confirmed that this would fit and that the bed was the biggest item. He then placed me in another unit closer to the elevator. Upon trying to move items into this unit, I realized that this unit was not the correct/requested size. The bed absolutely would NOT fit. After 2 hours, the front desk man then put me in a larger unit for 4 times the price of the original quote! The whole time this occured, the front desk man was fighting with another employee. There was a used condom on the ground when moving in!!! This was the worst experience I have ever had trying to move. I would not have chosen this storage facility had I know what was going to happen. After moving all of my things out, into the elevator, out of the moving truck, into the 1st storage locker and then back out because it was TOO SMALL, I was completely exhausted and done with the whole situation. WORST PLACE EVER!!!!

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 3 of 5 stars

    Ignacio

    Good prices, decent service

    Good prices, good location, decent service.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Melissa

    Everyone was extremely helpful and welcoming. It was a surprisingly pleasant experience.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Sophia

    God price and space service is great

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Michael

    Cheap lockers

    One of the only places around that has any space less than $50. Good deal.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Madeleine

    Great customer service!

    Overall, a really great place. Wonderful customer service, the manager is really sweet, smart, and helpful. Clean and organized facility

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Saiqaa

    Good service, good price, seems safe, just unsure of cleanliness.

    Rumors of rats and other pests, as well as a smell issue that was covered by excessive disinfecting sprays make me unsure of the cleanliness of the building and hesitant about leaving my things there over the summer. Service, price and security are all satisfactory, so I'd suggest investing in an exterminator and new carpets, maybe some paint jobs in order to keep customers

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 4 of 5 stars

    Saiqaa

    Kept having issues with trying to get in to the building, but everything else was great.

    The staff was very friendly and helpful. My only issue was getting into the gate to put my stuff inside. But that also assures me that if i can't get in, then thief's cannot either so that works out. One other complaint is another customer told me there was rats and the building was unclean, i don't know if this is true or not but it worries me, so it should be looked into and will be considered next summer when I'm trying to decide where I want to store my things again.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Sophia

    great price and service

    StorageMart has the best rates for storage I've come across. I just needed the smallest space available (I think it's around 5x5x4?) since I only have a few boxes, but everywhere else I looked was charging $70+ per month while StorageMart charged $30 (around $40 with insurance). The customer service is also great; staff were really friendly and helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    maurice

    The ease of finding a storage space right away was easy at this location.The site manager was very personable and friendly. The security staff John even helped me with one cart of furniture which I thought was great. Overall I recommend this location. The prices are right and I'm sure they will have the storage size to meet your needs.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Melissa

    Clean and safe place to store my belongings

    I like the security of the facility and the friendly helpful staff. I also appreciate the cleanliness.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Michael

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Gabby

    Great for College

    I was moving out of college and needed a place quick. This was quick and convenient! Thank you :)

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Gabby

    Great for College

    I was moving out of college and needed a place quick. This was quick and convenient! Thank you :)

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Gabby

    Great time

    Easy and clean! I felt safe and comfortable that my things would be taken care of.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Michael

    Friendly help, great facility

    For the price, I was thrilled with the cleanliness of the facility and the helpfulness of the staff when I moved in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jeffrey

    Cheap

    Not in the best neighborhood, not the best hours, not the fanciest facility but excellent service with a smile and unbeatable prices. The clerk was really transparent about their policies and practices, informing me I'd receive a couple rent increases over the next couple years to bring my price from $30/mo to $45 or so. Note that their "lockers" are basically attic spaces above their normal spaces, with separate doors above the regular doors, so you'll need to use one of their moveable staircases to load it up. Not ideal if you're moving heavy boxes full of books, but again, super cheap, and I'm not planning on moving things in/out terribly often.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Rebecca

    Great deal for a unit, easy and convenient.

    Great customer service, and an especially good deal for people looking for a smaller space for only a few months. Really helpful and SO affordable.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Briana

    Good staff, good location, fine storage

    I haven't finished using my storage space yet but so far it's fine. The place is convenient and I've already gone back to take stuff out since I moved in. The people who work there are really nice. Unfortunately I chose it for the affordability I noticed online and when I got there realized it was for a attic-like space that wouldn't work so I had a big price increase from what I expected. But they were pretty flexible with some deals. I made sure to get a good lock for my unit because it seems like the gate is easy to get through. I was able to pull right in and take care of everything really quick and easy- it'll do.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Ian

    Friendliest, Cheapest, Most Helpful Storage!

    Natnael was a great manager and helped us out perfectly! We had a slight hiccup on reserving a storage unit and he made sure we had one anyways! I would recommend this place to a friend for sure. If you're around the area, you won't find a cheaper deal!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Charles

    So far it's been pleasant.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Merril

    Excellent pricing supported by an even more excellent customer service experience - Natnael and Yonas were great!

    Move-in was very easy, and Natnael was extremely helpful and clear in his communications. Was dreading having to deal with storing my stuff, but the great customer service made the experience easy and even pleasant!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Nimalen

    Fantastic service

    The customer service is excellent. They helped me find the cheapest and most convenient storage unit, insisting that as I was a student they did not want to charge too much, and tried to do the best for me.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Aundra

    Not as secure feeling as I'd like

    The front gate into the storage area doesn't close very quickly so people could "sneak" in. There was also a hint of pee in the air. I wish there was a more secure space and more space to put your car when you loaded and unloaded stuff.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Christopher

    Amazing, cheap, convenient

    The elevator and facility are a little janky, and haven't been updated since the beginning of electricity, but can't beat the price and outstanding customer service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Aina

    Great customer service

    Fast, friendly and affordable. I also like the location, which is close to downtown Oakland and Emeryville. The only thing is that the elevator is an old freight elevator which door is too heavy for me to open and close by myself.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Mana

    Fantastic!

    Great customer service, competitive prices, and a location that's easy to access.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Betsy

    The two gentlemen working were thorough, polite and helpful.

    Rather dim, with no lighting in units. Rat Traps all over the place gave me the heebie geebies...better to catch them than that they are crawling all over my stuff?????

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 1/5

  • 3 of 5 stars

    Nancy

    Only 2 parking spaces in loading area, which can be inconvenient at times. Hallways are very narrow and it's difficult to push a cart around corners. Staff is very kind and professional.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    courtney

    Friendly staff and I feel comfortable leaving my belongings there.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Shawn M High

    Nice experience.

    Very nice gentle that took care of me on my move in date. Everyone was very helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Kim

    The manager is great. Can't say the same for the rest of staff... Still, overall a good experience, except for when the elevator broke.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 3 of 5 stars

    Craig

    I went to storageMart because storage.com promised me a first floor, outside unit for $110/mo. When I got there they tried to give me a second floor unit for $120. I had to show them my email to get the right unit (even though it was indoors) at the quoted price. It wasn't a problem but it shouldn't have happened.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 2 of 5 stars

    D. Badger

    The price is good but other aspects of renting from them make it less than ideal.

    My overall experience was decent but I feel like they have a bunch of policies that are put in place just to extract more money from the customer. An example is that you have to give a 15 day notice that you plan to relinquish your unit, and you can't pro-rate your rent if you want to move out in the middle of the month. If you think about this, there is no good reason to do this as the demand for storage units may peak in the beginning of the month but should remain relatively constant over the other weeks, so they shouldn't create such a huge incentive to move at only a certain time. The other sketchy policy is to require an additional fee if you don't have renters/homeowner's insurance to cover your unit. They told me that the fee would be an additional $10 per month for my unit. Which makes one think that they are providing insurance, but when you read the form and all the exceptions, one would be hard-pressed to come up with a situation where they would actually pay for damage or loss to your property.

     

    Price - 4/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Keenan

    Great service and friendly people!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 2 of 5 stars

    Freda

    I ordered a 10x10 online and when i got there it was not avail so i was offered a 9x10 so some of my things had to go in the back seat of my car & friends had to come pick out things to take to their homes 4me. Other customers were complaning of Rats urin & stool in their storage units so in front of me they all put on mask because the rat infested unit was so BAD! I was horrified. But had no choice but to take my storage space and will be looking to move it in a few months once i get over this past weekends move i am still tired from it

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Luvinia

    Great

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Vannessa

    Nice people for such a ruff neighborhood..

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Mitch

    It gets the job done. No frills, but a good price.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Audrey Knight

    Greatt friendly staff, very nice and easy to work wirh.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

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