Trojan Storage of West Ontario

701 S Palmetto Ave , Ontario , CA 91762 (877) 687-9771

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  • 5x7

    5' x 7' Storage

    Alarm

    The second full month free

    Discount Price

    $42.50

    Regular Price

    $50.00
  • 10x5

    10' x 5' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $63.75

    Regular Price

    $75.00
  • 5x10

    5' x 10' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $72.25

    Regular Price

    $85.00
  • 7x10

    7' x 10' Storage

    Alarm

    The second full month free

    Discount Price

    $74.80

    Regular Price

    $88.00
  • 5x15

    5' x 15' Storage

    Alarm

    The second full month free

    Discount Price

    $78.20

    Regular Price

    $92.00
  • 10x10

    10' x 10' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $114.75

    Regular Price

    $135.00
  • 5x20

    5' x 20' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $118.15

    Regular Price

    $139.00
  • 10x12

    10' x 12' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $135.15

    Regular Price

    $159.00
  • 8x15

    8' x 15' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $136.00

    Regular Price

    $160.00
  • 10x12

    10' x 12' Storage

    Alarm

    Discount Price

    $159.00
  • 10x15

    10' x 15' Storage

    The second full month free

    Discount Price

    $143.65

    Regular Price

    $169.00
  • 10x20

    10' x 20' Storage

    Alarm

    15% off for the first six full months

    Discount Price

    $175.10

    Regular Price

    $206.00

Operating Hours

Office

Sun 9:00 am - 4:00 pm
Mon 9:00 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm

Unit Access

Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tues 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thurs 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features and Amenities

  • Rental truck refueled by tenant
  • Fenced lighted
  • Surveillance
  • Vehicle requires insurance
  • Egate access
  • Vehicle requires title
  • Handcarts
  • Sells moving supplies
  • Resident manager
  • Email invoicing available
  • Accept tenant mail
  • Auto pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted
  • Military discount applies to reserves
  • Military discount applies to veterans

Additional information

Trojan Storage facilities prioritize a clean, safe, and secure storage experience that matches the highest level of customer experience. Our security features range from video surveillance technology to key code-only access gates and managers living on-site. Our site staff are friendly and would love to help you find the perfect sized unit for your belongings. Give us a call today and come to the site for a tour at your earliest convenience! *We offer drive up units!

Customer Reviews

  • 5 of 5 stars

    Raul

    Helpful

    Clean helpful affordable would recommend to anyone interested

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marlene

    Trojan storage

    Great like my storage unit , clean and neat

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Justine

    My go to storage facility.

    This is my second time storing my belongings here. It's the best price I can find and I've never had any problems. CJ is cool, too!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jimmie Stone

    Quick and easy

    Nice clean storage unit the staff is very friendly and helpful. Love being able to reserve a unit on line saved a lot of time running around looking for one.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    John

    Friendly staff

    Cj was very helpful. Got a lock, tape gun, tape, 2 big boxes and couch cover with rental. I didn't expect that. I recommend this place for your storage needs.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    manuel

    Good very good

    I like that storage because the custumer services ere frendly

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Gabriel

    Easy and convenient

    Great customer service. Answered ever question I had and worked with me to make sure I had the storage I needed by the time I needed it.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    alvaro

    Perfect storage

    Awesome place great coffee and awesome service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Caroline

    Very easy online process!

    Employees were extremely nice and helpful! They made it quick and easy for me to move in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Melissa

    nice, clean, friendly

    nice management, clean facility, units have alarms on each one of them, plenty of space

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Melissa

    nice, clean, friendly

    managers super friendly, units nicely clean, great gate hours, I like that each unit has an alarm. overall nice place

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Alex

    Don't know what this is for.

    Staff very Helpful, with offers and suggestions. Somewhat accommodating to my needs. However, would not allow me to reserve beyond five days. Had to reserve five days before my actual "move in day" in order to secure unit

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    STEVE

    Affordable. Friendly. Clean

    Most places dont have renters insurance. Its include in the monthy rent. That was great. Really like what they have to offer

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    RICHARD

    Easy and convinience

    Great service, friendly and great storages

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Shelly

    Very friendly and helpful. Quick service.

    Thank you for your service.....

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Michael

    Nice affordable storage

    Jose helped me with a smooth transaction and move in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marc

    Very good service

    If you want a good experience renting a storage unit this is the place to go!

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Sharon Carter

    Very Nice Facility

    Storage I rented is NOT big enough. Need to upgrade unit...

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Claudia

    Excellent customer service

    Great facility. I would recommend this storage facility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    Katelyn

    This place is awful.

    I would not recommend this place to anyone. i chose this place because having AAA, the price is very reasonable, of course when i went in to sign paper work the man inside wouldn't even try to scan my card because it wasn't a physical card, it was through the AAA app. He refused to take it because " there was no expiration date " which there was, he said " his computer wouldn't scan it " he didn't even try. Therefore i had to miss out on all the benefits. Which i'm pretty sure AAA didn't make a "My card app " for it not to work. I sucked it up and paid for everything. I asked them to set me up with a u-haul and the man agreed, of course he forgot to do so and sent us off. After trying to find a u-haul place that was still open, we found one loaded it up and headed to the storage unit. I got there after office hours had closed and found my unit still had their padlock on it. I was so over this place but i was not going to head back home pay u-haul and extra day and search for another storage unit. I had to call the emergency security number and explain to them what happened. They connected me to the man that helped me earlier and he said he would be there in 20 mins. It ended up taking him almost 2 hours to get there. I was so frustrated, you only have access to your unit until 9p.m. and if you are there past 9 you get a fine.. I wasn't very happy with the fact that it was 20 to 9 when he finally showed up. When he finally got there all he told me was " I'll give you extra access time and knock $10 off your bill " $10?! I thought the first month was free considering i had to pay $130 for the first month and $20 for a lock but no they are calling me, emailing me saying my rent is past due . So i guess i have to fork up another $100 for the 16 days I've had the unit. This place is a mess . As i said before i would not recommend it.

     

    Price - 2/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Verenice

    Good storage facility

    Friendly, good customer service Website does not inform of necessary requirements to rent a storage space (homeowners insurance) Charged for a lock without giving notice beforehand ($18.99)

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Wilson

    One of the best price in town

    Storage area is nice and clean, also on the first floor. Very convenience. Staff are very friendly and Helpful. Being a AAA member also get a discount. Real is a good deal!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kaydee Trojanowski

    Clean 10 x 20 storage with great service

    CJ at trojan storage was exceptionally helpful with the area and quick for move in

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 1 of 5 stars

    Raymond

    Very RUDE

    When I got there I was treated rudely by the manager CJ... I will b contacting main corporate...in fact she even told me that I should go somewhere else...some kind of customer service...

     

    Price - 3/5

     

    Service - 1/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    John

    Great Storage Facility

    Cheap, Clean, Good location. Bring your own (circular) lock to avoid getting charged on move-in for one.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Cynthia

    Customer service

    The service I received from ť storage facility and from Sparefoot was great.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    andrea

    Spaces state 5x10, but was 4x9. Where is your truth in advertising?

    We looked at 2 different Trojan facilities and saw a total of four "5x10" units. However, not one of these units was 5x10. Wish we'd had time to look elsewhere.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Atul

    Price a little high

    They didn't have pictures of the units online. Would have been good to have

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Maxwell

    So far so good.

    Very easy to move in but they do make you buy a circular lock - even though I brought another type of lock with me

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    John

    so far so good

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Francisco

    Great costumer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    nancy

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    nancy

    Good place to rent space

    I was pleased with the customer service.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jay

    Better than expected

    Had to wait for over an hour during mid day because no one was there to manage the office.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Dominic

    it was close.

    I needed a storage facility in a hurry and this location was the closest to my house. I don't think it's necessarily better than other storage units. In fact, I think it's rather pricey.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Wade

    Staff is very friendly and helpful!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Donna

    Great customer service

    Thank you, the facility was clean and the staff was helpful.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Veronica

    Very friendly service

    Very friendly service and always a great experience

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lee

    Excellent service.

    CJ gave me the best price on the size of unit I was looking for. She was very accomodating, professional, & friendly, The unit was clean and ready for use.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Paul

    Well worth the price. Access hours are better than any other storage facility.

    This location is close by and clean. The security is great. The employees are friendly. It is located in a nice area.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    Mya

    First time renter!!

    My fist time experience renting a storage, was the worse ! After getting there with my property, along with my hired help, I was unable to open my unit, because they forgot to remove their lock, so I was stuck waiting for nearly 3 hours until someone was contacted and asked to go open my storage. Then, I was offered a $20.00 dlrs for any inconvenience their error-mistake could have gave me? Really?? I couldn't believe and still can't , how in the world could of this happened!

     

    Price - 5/5

     

    Service - 1/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Alisha, as long as you are at the location during business hours (9:00 AM-6:00 PM) you are allowed to stay as long as necessary to deal with your unit. We are sorry you had confusion on this topic but please give us a call if you have any other questions. (213) 223-7300

  • 5 of 5 stars

    Henry

    Very affordable prices on storage units

    Units are clean and have lots of security cameras thought out the complex.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Alisha

    nice and clean

    one thing I dont like is we only have 30 mins at a time to spend there, its rediculous

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Kathy

    CJ was very helpful. Was helping 3 of us at the same time & managed to do it very quickly but through manner.

    SurveyReview

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Ivan Brandler

    Easy move in

    The people who work there are very nice.Especially CJ and Frank.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    fumihiro

    good customer service

    Made it pretty easy to get a unit. Helpful customer service.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ellen

    Made everything simple.

    The customer service is great. They made it very simple and very helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Katrina

    Great Customer Service!

    CJ was very helpful in getting me the best price on a unit that would fit all my things. It was very busy when I moved in, but CJ was very accomodating, professional, & friendly, so I didn't mind waiting. With their alarm system, security seems tight so I don't have any concerns with storing my belongings here. I would definitely recommend this storage facility to others.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Denise

    Very friendly staff and secure location.

    I just retained this storage unit yesterday, so not much I can say off the bat except that the staff is very friendly and helpful.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Helen

     

    Price - 2/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Monique

    Awesome customer service but unit very small for price.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    jon

    Great people! Actual size of unit was closer to marketed size than any other unit I've ever looked at or rented. To me this is a big deal!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Leslie cashen

    They have been wonderful and very helpful to me.

    I like the ontario Trojan storage in ontario. They have been very understanding and try to accommodate me in any way that they can.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Tinesha

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Brandi

    I am very happy with this storage facility. The staff treated me great and were very helpful and fast.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tonya

    Great

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Fernando

    Excellent

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Jen

    Happy with service and hours.

    Frank was very pleasant and helpful. Happy with service, facility and hours.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Fernando

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Heather

    Awesome

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Greg

    very good, fast & friendly

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Angelica

    Excellent

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Yollanda

    Very professional and well explained.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    James

    Good experience

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Denise

    Very good customer service

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Richard

    Very happy with the service here. Very friendly people.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Richard

    Awesome fast friendly service

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    Tommy

    Lied too and ripped off

    I paid for a storage and at last minute i was told that its Only 24hr access ( THE MAIN REASON I CHOSE THIS STORAGE ) if pay $30.00 extra per month......So i did Then started to move in the next day and realized the storage they had GIVEN me was WRONG SIZE ( SMALLER than what I Allready PAID For.) when i asked to change my paperwork and adjust the monthly payment to not be over charged ...i was told i had to wait till a supervisor can handle it.......its been over a week now no response...and I went to my storage at 10 pm for work stuff and was able to get in fine ,but when I tryed to leave my CODE DIDNT WORK and was STUCK INSIDE for an hour until finally someone called me back to let me out....... Then two days later i asked about my storage being smaller than what I PAY FOR AND said he was to busy to handle it ......so i left upset and to get a phone Call saying that they changed the gate hrs to 9pm and no more 24hrs access ......(.the Only reason i picked trojan was cause of the 24hr access) that i paid 30.00 extra for when i moved in a week prior... Reasons to not chose trojan storage -Lied to about size of unit....CHARGED AND PAID FOR BIGGER SIZE AND GIVEN A SMALLER UNIT . -up the price $30.00 last minute for 24hr access -then code didnt work after 10pm LOCKING ME INSIDE OVER A HOUR -and then changed policy of gate hrs (not 24hrs anymore) After i paid for it - still has not fixed any issues

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    John

    Excellent price, clean, easy access, perfect for garage overflow.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Christopher

    THE BEST

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Melanie

    We ran into a few problems with locks but The staff was great! Tom helped clear up everything and was great in making sure we were satisfied. Awesome customer service!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Augustine

    I had very good customer service. ..and made feel safe that this is a good place to storage my stuff...keep up the gd work...

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Matt

    Great Business Storage!

    This is a great place for business storage. I have a small business and needed some extra space for our paperwork and deliveries . They have great specials, free invoices, friendly reminder calls, and easy access for delivery trucks. The staff was very helpful and informative. All and all a very pleasant experience. I would highly recommend this storage facility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Penny

    I just had to share my experience.

    Outstanding customer service from Collin and Tom. I just moved to the area and they were extreamly helpful. They helped me find the right storage unit and I saved time and money not shopping around. Keep up the great work!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    TP

    rental expereince

    Have been a customer for years, long before it was Trojan Storage, I found that the new staff is hard to deal with and not helpful at all, the property has taken a turn for the worst as far as cleanliness and curb appeal, have moved out of the property and would not recommend it to anyone.

     

    Price - 2/5

     

    Service - 2/5

     

    Cleanliness - 2/5

  • 4 of 5 stars

    Tina

    Outstanding service and Great Property!

    I have been renting here for over a year. No issues for me. I am impressed with the cleanliness and superb staff, the rates are affordable for me. This storage is very convenient. I would recommend to anyone who is looking to save and feel good about where their property is stored.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

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