CubeSmart Self Storage - Columbus - 5411 W Broad St

5411 W Broad St , Columbus , OH 43228 (614) 385-1479

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  • 10x10

    10' x 10' Storage

    10% Off

    Discount Price

    $64.80

    Regular Price

    $72.00
  • 10x15

    10' x 15' Storage

    Discount Price

    $107.00
  • 10x25

    10' x 25' Storage

    10% Off

    Discount Price

    $130.50

    Regular Price

    $145.00
  • 10x25

    10' x 25' Storage

    Climate controlled

    10% Off

    Discount Price

    $166.50

    Regular Price

    $185.00

Operating Hours

Office

Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tues 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thurs 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm

Unit Access

Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tues 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thurs 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features and Amenities

  • Free truck rental
  • Rental truck refueled by tenant
  • Fenced lighted
  • Surveillance
  • Vehicle requires insurance
  • Egate access
  • Vehicle requires title
  • Handcarts
  • Sells moving supplies
  • Resident manager
  • Email invoicing available
  • Auto pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted

Additional information

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!

Customer Reviews

  • 4 of 5 stars

    Rebecca

    Great choice for great prices

    The gentleman was very kind and considerate, great customer service, the location is clean, safe and secure. Fast set up/service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Charles

    Great service

    Very nice people cleans facility awesome discount on first month and good price over all.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Phillip

    Didn't receive discount

    I was promised first month free at the 3800 Georgesville rd facility,I received a late email redirecting me to 5411 Georgesville rd facility. They didn't honor what was promised

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    karen

    easy to get to

    customer service is great, location is perfect and pricing is very affordable. will always use this facility in the future and will recommend to anyone who needs to use a storage facility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Henry

    Nice and helpful people, unit as described

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Henry

    Nice and helpful people

    Unit was as described and clean. I'm happy with it.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marc

    Great Manager

    How refreshing to work with Management that has a great attitude and is customer centric.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lyndsey

    great custoner service

    Great customer service and very understandable with certain circumstances

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Tom McKinney

    Great experience so far, glad to be storing here!

    My initial phone consultation was helpful, I was able to get helping changing my unit on site, I was greeted and helped promptly, and so far my experience here has been wonderful.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    tamara

    great deal n customer service

    Very Pleased With The Staff CLEALINESS And GROUNDS

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Steven Terry

    Very helpful and nice staff. Facility was clean and seems secure.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Karin

    Light in the indoor units would be Incredibly helpful

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Judy

    FANTASTIC!!

    We are moving from a large home to an apartment. Everyone at CubeSmart is absolutely great. the place is very clean, very well maintained. great security. every possible fee was disclosed up front. a wonderful selection of packing items and a truck we can use. We are very pleased!!

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Nasseur

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Kirk Staff

    Good price, friendly people, clean unit. Everything as expected.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    charissa

    I was very impressed with the customer service. they were all pleasant and very helpful

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    heather

    Great.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Breanna

    We've had a great experience with CubeSmart on W Broad St in Columbus. Rob was extremely helpful and friendly. He answered all of our questions and went out of his way to make us feel comfortable moving our belongings into the storage unit. SpareFoot, however, miscommunicated many details. We set a move-in date, and SpareFoot recorded a different day; SpareFoot confirmed a 10x25 unit, and we later found out that they reserved us a 10x20; Finally, we were told that the unit would be prorated and would cost us about $50, but found out later that CubeSmart does not prorate and that it would end up costing us $150. In the end, the CubeSmart employees and their excellent customer service made up for the issues we had with SpareFoot.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Clemilton

    Specifically my unit has a very small door (exactly the width of a refrigerator) and was very tough to make the bigger boxes go in .The other units have a much larger door. Overall the facility is good. Should have a light on it thou

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Roger

    Good customer experience.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Nancy

    The service provider was very friendly and helpful. I hadn't realized I could also purchase boxes, locks, etc and that was wonderful. The storage facility is very clean and neat each time I have been to my unit. I highly recommend this facility.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Bret

    Pleased with facility, fence had some wind damage from recent storm.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 1 of 5 stars

    Craig N

    Bait and switch

    Be careful to ask about the out the door cost specifically upfront. The online offer at the time was for first month free and 15% off. I requested a unit be held, was immediately contacted by someone onsite. The person I was contacted by "forgot" to disclose any hidden fees and failed to mention any mandatory insurance. I drove up with my truck expecting to maybe pay taxes and a nominal administration fee at the most. Long story short, the first "free" month cost $32.00 after they charged a ridiculous $22.00 administration fee and mandated insurance of $10.00. Now the 5x5 space I expected to pay $21.25 per month for is costing $32.68. To add salt to the wound today, I went to pay my bill online, and wouldn't you know, another non-disclosed admin fee of $1.95 for online payment submission (unless you elect to be automatically billed). I tried calling the payment in, and guess what, it is $3.95 to do it over the phone, and this is not disclosed until you have provided your CC info. If I had to sum up my experience in one word, it would be this. DECEPTIVE

     

    Price - 2/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Adrianne

     

    Price - 5/5

     

    Service - 1/5

     

    Cleanliness - 4/5

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