SmartStop Self Storage - Raleigh

5012 New Bern Avenue , Raleigh , NC 27610 (919) 666-6985

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No Units available for this facility

Operating Hours

Office

Sun -
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Tues -
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Unit Access

Sun -
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Tues -
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Features and Amenities

  • Fenced lighted
  • Surveillance
  • Egate access
  • Handcarts

Additional information

Customer Reviews

  • 5 of 5 stars

    Faye Heard Terrell

    Great on all aspects of customer satisfaction.

    Customer service oriented. Courteous, friendly, informative and great options. Clean and smells great. Service with a smile.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Michael, We appreciate you taking the time to leave us this honest feedback!

  • 5 of 5 stars

    Michael

    Size, Price, Location And Customer Service All Solid

    Check-in was easy and quick. Good price for a good size unit. Best part is easy access!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Brian, Thank you for taking the time to leave us this feedback!

  • 4 of 5 stars

    Brian

    Great customer service, fast and easy!

    Only bit of improvement would be creating a smoother entry into hallway for C127. Can't get a cart into that area.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Michael, We're happy to hear you found our staff to be helpful during your visit! Thank you for choosing SmartStop!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi MarQuella, Thank you for your positive comments about members of our staff. We hope you have a nice day!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Heidi, We are glad you found our staff to be helpful during your visit with us. Thank you for choosing SmartStop Self Storage.

  • 5 of 5 stars

    Heidi

    Very user friendly

    Excellent customer service. Unit is exactly as advertised. Very accommodating staff.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi there Shavonne - Thanks for taking the time to leave us such a great review. We appreciate your business and thank you for choosing SmartStop Self Storage!

  • 5 of 5 stars

    Shavonne

    Clean space

    Very clean and more spacious than I originally thought!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

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