Keep Self Storage - Spring Garden

Customer Reviews

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Elijah for the nice review!

• 5 of 5 stars

  Oliver Morrison

  Cheap and easy

  This was my first time renting a storage facility and the process was fast and easy. The price was about as cheap as I could find in the area and there is access to the facilities from 6am to 11pm. They also gave me a free upgrade because they didn't have the size available that I needed. The floors are clean, although the original wood has been replaced in parts by a kind of plywood, and because the doors are open, it can get a little chilly at times. The only drawback I could find is that there are only two moving dollys on hand, so at a couple points over the weekend when multiple people were at the facility at the same time, I had to lug some of my stuff by hand to my second floor unit. Also, I read in advance about the $20 administration fee but the extra $10 lock fee caught me by surprise / they don't let you use your own lock.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Elijah

  Really easy!

  Overall went quickly and easily. Would recommend!

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Fred

  Very clean and great service

  The storage units were easy to reserve. Everyone was very friendly and attentive. Great place!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Caelan for the review. We focus on keeping our prices low.

• 5 of 5 stars

  Caelan

  Very helpful staff, new location, good prices

  I went with this Keep location because they are pretty close to home and have some is the lowest 5x5 prices I could find. I was pleasantly surprised to find that this facility is new (they said Sept 2017). Parking is limited, but convenient. Office hours are also limited, but with a gate code you can get in during most of the day and evening.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Steven, Thank you for the kind words. We focus on making everything as convenient and easy for our customers.

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Vincent, we keep our prices low to help college students and always offer month to month so no one ever feels stuck in a lease they cant get out of. Thank you for storing with us!

• 5 of 5 stars

  Vincent

  Exactly what was needed in our price point

  Conveniently and economically priced for a college student budget perfect size for what we needed to store appreciate the flexibility and pricing month-to-month versus an annual lease

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Steven McPeterson

  Great prices great service

  I had a wonderful experience at Keep Self Storage, the facility is amazing and the pricing is fair. Also the customer service is one of a kind, Kayla made everything so easy. Definitely would recommend.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Ashley, Thank you for being our first review ! We are glad you are happy to be one of out tenants !

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Nicole for the kind words about Kayla!

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Dustin for giving us a 10/10!

• 0 of 5 stars

  Manager Response

  Manager's Response

  Christina, We are happy you were satisfied with how easy signing up was for you to complete.

• 0 of 5 stars

  Manager Response

  Manager's Response

  Jessica, Thank you for continuing to be a KEEP customer!

• 5 of 5 stars

  Nicole

  Best Staff Around

  You won't find another storage facility with a better staff. Kayla was so helpful and kind. She went above and beyond to be accommodating. Awesome storage spaces, and the cleanliness is unsurpassed. Two thumbs up!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Dustin peters

  Friendly environment

  Great prices! Great service! 10/10

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Christina Sebastian

  Sign up process was quick and easy.

  The staff is very nice. The storage units are great!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jessica

  Great place!

  I’ve had 2 separate units here and I’ve always been satisfied each time! The units are clean, and the staff is extremely friendly and helpful! I would absolutely recommend this place to other people!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ashley

  Best storage facility

  Everyone is extremely kind and answered all my questions to help me find the right size unit

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes