American Self Storage - East

8050 E Main Street , Mesa , AZ 85207 (520) 413-5971

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  • 5x10

    5' x 10' Storage

    Climate controlled, Air Cooled

    Discount Price

    $63.00
  • 8x10

    8' x 10' Storage

    Discount Price

    $89.00
  • 10x10

    10' x 10' Storage

    Discount Price

    $95.00
  • 8x15

    8' x 15' Parking space

    Discount Price

    $88.00
  • 8x20

    8' x 20' Parking space

    Discount Price

    $91.00

Operating Hours

Office

Sun 10:00 am - 3:00 pm
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm

Unit Access

Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tues 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thurs 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features and Amenities

  • Elevator
  • Truck rental
  • Fenced lighted
  • Surveillance
  • Egate access
  • Vehicle requires title
  • Handcarts
  • Sells moving supplies
  • Resident manager
  • Email invoicing available
  • Auto pay available
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Cash accepted
  • Checks accepted
  • Military discount applies to reserves
  • Military discount applies to veterans
  • Allow eighteen wheeler dropoff
  • Has eighteen wheeler alleys

Additional information

American Self Storage located at 81st St and Main Street in Mesa, AZ is pleased to offer you the best specials in public storage in east Mesa. Our storage facility is easy to spot with our red striped building between Sossaman Rd and the Red Mountain Freeway (202). Our self storage facility features convenient drive-up storage units and indoor air-cooled self storage units in our two story building with an easy access elevator and flatbed carts. For your special RV or boat, we have different size RV storage parking spaces. With our electronic gate system and 24 hour security cameras, our friendly resident managers provide you with peace of mind. You can pick up your boxes and packing supplies in our office making us your one-stop shop for storage. So drop by today to get our best rates and don't forget to ask about our discounts and great specials! We are closed from 1:00 PM to 2:00 PM Monday thru Saturday for lunch! Sunday's we do not close for lunch. Please note that this facility requires purchase of renter's insurance for $9 per month if you do not bring your own proof of insurance at the time of rental. No exceptions will be made or time given to get us the declarations page.

Customer Reviews

  • 5 of 5 stars

    Susan Swapp

    Very pleased with customer service

    Always have ben pleased with customer service. Storage area is always very clean

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Mary Morrow

    Great

    I have been with American Self Storage East for about 20 years and no problems EVER.

     

    Price - 2/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Alma Nentwig

    Exceptional customer service. Great Staff.

    Jen and team are great managers. I often leave voicemails and my requests are always handled quickly and efficiently. I will not hesitate to recommend should friends have a storage need.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    stacey argo

    Fantastic management

    The customer service here is excellent. The facility is clean and I feel is safe and I have never had a problem with my unit, I have been there for over 3 years now. Management is excellent with the best customer service. I highly recommend

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Trish Alonso

    Awesome business

    Have had my storage unit for several yrs many managers have come and gone Jenny has been the nicest by far she always greets you with smile and always takes the time to have a conversation with you.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marney

    Best customer service

    Service was outstanding and manager takes care of the clients. Would recommend this facility to others.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    cecelia coffman

    pleasant experience

    This is the first time we have ever used a storage facility. We are happy that we picked American Storage as they are convenient to our home, the size of our units are perfect, and the people in the office are pleasant and helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Gerald Johnson

    Clean, well run facility with friendly managers.

    This storage facility is always clean and secure. The management staff is always friendly, and very responsive if there is a problem. This is the second time we have used their services, we are very satisfied.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Martha

    Always clean

    This storage facility is always kept clean.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Valerie Jones

    Safe secure friendly affordable.

    Highly recommend Mesa East they are the best.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ken Kaiser

    Great place and friendly staff

    Clean place and easy to get to. Great staff. Price is right.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Keith Bausman

    Great storage facility.

    I've been leasing a storage unit for several years. The facility is kept very clean. The management is friendly and helpful. The security is good. There is 24 hr. surveillance. There is a real person onsite 24/7.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Gordon Boulton

    This is great

    This is a great place to store all your things

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ann/Tom Haynes

    Great people and facilities!

    Great people and facilities! It's close to us and our storage is inside. This so important to us in hot weather. We've been customers 6 months and love it! Been lots of other places but this is the best. Regards, Ann and Tom.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Lorri, I see you have been with us over 9 years and have only gotten 2 increases in all that time. We try to give everyone the best storage for the best price but we do have to raise our rates like everyone else unfortunately. A lot of facilities raise rates every 3-6 months! We try to do our best to keep your costs low. We are very thankful you have chose us for so many years and please let us know if there is anything we can do to make you happy!

  • 4 of 5 stars

    Rick D Turner

    Have enjoyed being here.

    I have no complaints about my storage space or the service received.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Moriah

    Good value

    Good price for the units, also love the location.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Josh lilly

    Awsome

    Had nothing but the best experience with this cpmpany.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Donnie DeVries

    Easily accessible nice employees

    Easily accessible nice employees

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Matt

    Never had a problem with American self storage

    Awsome place to store ur stuff

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Bryan Ruff

    Needed space

    Friendly ,some discounts,local

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Daryl, Thank you so much for your understanding and your kind words! Stop in and say Hi next time your here! Jenny Rayna, Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for the great review Dina! I would also like to let you know that you are able to plug into any outlet that is near your unit if you would like to bring a lamp. I do agree that its dark in some of the units and personally we use the touch lights from ACE hardware that are battery operated and stick on the wall in our personal unit. I may have an extra lamp if you don't have one...I'll give you a call tomorrow after I look. Thank you again for choosing us and we appreciate you! Jenny Rayna, Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Mark and Jerusha, I am so sorry it's been too warm in the building. As you know we are not air conditioned, only air-cooled. This whole week it has been 68 degrees or less in the building but in the hottest part of summer it only stays about 20 degrees cooler than outside, which is safe for all your belongings, but is definitely warm when your working in there. If you get over heated when your working, and need to take a break, please come sit in the office and have some cold water. Additionally, you may bring a fan and plug into any outlet that is closest to your unit if that will help at all. I would recommend coming early in the morning or later in the evening, if possible, when the sun is down. We do have smaller units available if you want to transfer into a smaller space just come into the office and we can find something that works better for you. We also have smaller outside units that you can drive right up to if that would be more convenient. Just give me a call or come in anytime to discuss your options. Jenny Rayna, Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Glenn for the great review! Come in and say hi next time your here and grab a cold bottle of water. We appreciate you and thank you so much for choosing us for your storage needs! Jenny

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much Joe! You have been a great tenant and we wish we had 200 more just like you and Karen! Jenny Rayna-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Bennie-I'm sorry about this. The price of everything is going up and we also need to account for that. However, I am always willing to work with our tenants to find a solution everyone is happy with. I will follow up with you today and see if we can't get you a better deal. Jenny Rayna-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much Lester! Jenny Rayna, Manager

  • 5 of 5 stars

    Giles Isabey

    Very friendly and helpful and secure. Thanks

    We have had the storage for several years. Like the idea of climate controlled as we leave our bicycles over the summer so the tires are protected. We are snowbirds so it works well for us and we live in a motorhome so we are able to leave a lot of stuff behind.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Daryl Giboo

    I have never had a problem with cleanliness or courtesy or availability

    My experience with American Self Storage has always been very positive. The workers are always very helpful and understanding. I may not like the price sometimes but everything is going up in price and it is understandable that their prices have to go up too. I would certainly recomend this facility to others.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Dina R Kennedy

    Clean environment and very friendly staff

    I am very pleased with my climate controlled storage room. The only thing I would suggest is for the in door units to have some kind of light inside the units. Maybe on a timer. The staff is very kind and always helpful. I would recommend this place to others

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kristine Clarke

    AWESOME

    The place is great. Very secure and clean. Employees are friendly and willing to help when needed.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Beverly Rakowski

    They are easier to deal with and close enough to be quite handy.

    I like having a storage space that is accessible inside. That's a big plus for me.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Diann Trowbridge/Chris Metcalfe

    Always Willing to Assist

    Good customer service - always trying to accommodate customer needs.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Glenn Finck

    already have

    like the temp control, and very clean

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Joe DeGray

    best storage I've ever used

    I've dealt with storage areas for decades. I owned a seasonal business that seemed to operated in different locations every Christmas Season. That means I've dealt w/ numerous storage companies over the years. I now operate a home based business selling on E-Bay and Amazon. I have 4 units at this facility, some going back to 2010. Never any issues. I notice the little touches absent from other facilities I've been in over the years. Things like candy in the office and water bottles if needed are a sign the operators want tenants to feel appreciated.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Bennie Glenn

    Regular price increases

    Becoming much too expensive to afford

     

    Price - 1/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Mark & jerusha B.

    Expensive and too warm for price of indoor storage. Management is nice tho.

    Way too hot inside when paying so much for indoor storage. Hard to work on moving things when it is so hot. We have been wanting to clean out things and get a smaller unit because the price is more than we agreed in the beginning to pay as it was raised. The main problem is the temperature inside. It is way too hot inside to get any work done without feeling like you are going to pass out.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    lester

    great place!

    No complaints ever. If payment doesn't go throu on auto pay. They are diligent about getting a hold of me.. customer service is great!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Lorri Wick

    Very sad that they are raising price again. 😞

    Sorry to be negative review, but they're raising their prices for the second time since I've rented here.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Jamie Frazier

    Prices keep increasing

    The customer service is great, never had a bad experience.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Theresa! We appreciate the kind words and I am never too busy for referrals! Thank you again for storing with us Jenny

  • 0 of 5 stars

    Manager Response

    Manager's Response

    That's because you are special Louise! Thank you so much for this. Just made my day :) Jenny

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much Wendy! We appreciate knowing our efforts in customer service are paying off. We are so happy you are storing with us here :) Jenny

  • 5 of 5 stars

    Susan Swapp

    very happy with facility

    The staff has always been kind and helpful. I appreciate the cleanliness of the facility, I can be assured my possessions are safe in the storage unit

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jesse JAcob Cooper

    Customer service outstanding.

    Been with this storage facility for a year and always have had a pleasant experience. Management has excellent people skills and their customer service is top notch. Any questions I've had have been answered promptly in detail and any issues (had there been any) I'm sure would have been resolved just as swiftly. Thank you and Regards!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Kelly Jurgens

    Chose this facility for its location & pricing.

    Chose this facility for its location & pricing.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    cindy

    great customer sevice

    I found the people in the office to be the nicest of all the storage places I checked with

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Wendy Collins

    Because of management I would

    The management team in Jenn and her husband are great people...would recommend because of them..personally little high on price but its them that makes it there..

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Hugo Dittfach III

    Reasonably priced, very friendly staff.

    Very reasonably priced and very friendly staff!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Robert e blech

    Security is number one and so is American self storage.

    I needed help fast, I could not rely on anyone to help store my belongings ,like the things my mother gave me when she passed 2yrs ago. I to also stop and think without interruptions from the world. I can begin again and I have my back against the wall here, with the positive energy and messages I get with my mother's Bible n study guides. I also have written a book and have illustrated Three children's books. My book is about the Truths of the world and my life. This place gives peaceful thought. Thank you. Robert e blech. Client at large.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Phil Harper

    I have and will continue to utilize the storage and awesome staff members.

    Awesome staff members, clean, secure storage, thx & keep up the good work!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Diane Palmateer

    Jennifer has so accomodating for us!

    We love the service we receive at American Storage. It's close to our home, and very convenient.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Patricia Bunton

    The best value for your money

    I have had a unit here for 8 years. The facility is always clean and the staff is very helpful, welcoming and professional. My unit is in the climate controlled section and my sister who had used another company said the climate control at American self storage was true climate control, the best she had found anywhere in the country. I will continue to keep my unit there as long as I need it.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Dorothy Warner

    Owners/staff are very friendly.

    I feel comfortable leaving my stuff there because it is well secured and climate controlled.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Louise

    Great facility

    Great service the manager Jenny goes above and beyond for the customer. The facility is always clean and secure. Jenny also makes you feel like you're special when you walk through the door every time

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Pam brooks

    Safe and clean

    I had no problems with the company, my things have been there for over a year with no problems. Always helpful and friendly staff.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Theresa F.

    Great customer service!!!

    I was very pleased with the overall experience at American Storage in east Mesa. I assure you, I will be referring anyone in need of their services. Excellent customer service and best pricing around. Thank you Jenny!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Susie

    Great place!

    Great storage facility. Clean area, good price and friendly helpful staff.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much James! Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Joanne! We appreciate your recommending us and for being such a long term tenant with us as well! Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Chris! We always try to keep an eye out for any problems or causes for concerns and let our tenants know right away. We appreciate you as a tenant! Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you David! Rememeber we always have cold bottled water in the office anytime your in your unit! Come in and say HI and cool off :) Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Sheila for the great review!! We really appreciate the kind words and love seeing that our efforts are paying off. You are great! Jenny-Manager

  • 5 of 5 stars

    david myatt

    in one word... " stupendous !!! "

    The manager was awesome !! I had easy access to the unit I was renting... I had no bug or rodent problems... and I even got a discount on the unit because I rented a truck from them to move my stuff !!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sheila Yocabet

    MOST ATTENTIVE STAFF EVVVVVVER. ♡ THEM

    I amVERY VERY impressed with this facility. They have an "I care" approach. They have so many different people to deal with. They have probably heard EVERY situation imaginable. It's doesn't just seen like a JOB to this particular team of East Mesa. The actually listen, help YOU to the best of their ability. Not to just sell, or up sell, or just fill their units. They were a bright little spot in an otherwise very dark time. THANK YOU EVERYONE AT EAST MESA AMERICAN STORAGE.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi henry, I am really sorry your not satisfied with our service. Can you come into the office so we can talk and see if I can help make things a little better for you please? I will follow up with a phone call after this as well. We want all our tenants to be happy! As for 24hr access we can work with you on that as well though we generally don't like to give that access unless it is needed on a daily basis for a business. But I am more than willing to work with you! Please give me a call Jenny-Manager 480-984-2533

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Dennis and thank you for the feedback! I have been trying to be more conscientious about where we park the U-Hauls so our tenants have no problems getting in or out of their units/spaces. If this ever happens please come in the office right away and we will be glad to move it out of the way for you anytime. We appreciate your business! Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Gary for the review! If you and your daughter could come into the office together someday, With your photo ID's, I will be happy to change the name on the lease for you. I will have you both in and out in under 5 minutes. Please call me if you'd like to set up a time to do this. Thank you for your business! Jenny-Manager 480-984-2533

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for the feedback Jan and the suggestion! We will def look into that. Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Isabel! We appreciate our tenants and keep those referrals coming in! Jenny-Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Joshua! We appreciate the great feedback! Jenny-Manager

  • 5 of 5 stars

    Joshua

    Great place

    Great place ooo*iiiiiiiiiiiiiiiiii

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Isabel Stotts

    Clean friendly place

    Lady who runs it is nice. It's a clean facility. I'll keep renting and referring people.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Jan Robinson

    Would Recommend

    Decent office hours, price on par with others in the area. Only gripe is no restroom anymore inside the facility, only in office.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    C Cooper

    Always have had a good relationship.

    I had an issue with my boat trailer tire. Jennifer gave me a call right away to inform me. I was out of town and I really appreciated the call. I feel very confident that my boat is in good hands. I'm a long time customer and i will always use Amercan for my storage needs. Thank you.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Joanne Burke

    Very good experience. Been there for over 5 years.

    All the managers have been very helpful and friendly. This is why I've had a unit so long. always recommend to my friends. Great place.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Gary Culberson

    See review comments

    Service has been professional, a few road bumps but not problems. Facility is adequate, not fancy. Feel like I get a reasonable value for my money. Have had problem converting from my daughter's name to mine as she rented it on my behalf originally.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Robert Gustafson

    Met all my expectations

    Easy to use website and the description was as promised.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    James Pacheco

    Cleaning facility and courteous staff

    Very clean facility reasonable rates and cooperative and courteous staff would recommend to friends and relatives

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for the review Katie. I have went into your account and applied the 10% discount. I am truly sorry that was not applied during your rental. I have also given you a $20.00 credit on your next months rent to make up for the extra amount you have paid already. We appreciate your business and please don't hesitate to call or stop in anytime for any reason! Have a wonderful day!

  • 5 of 5 stars

    Ruth Griffin

    Good location

    Customer service great. Have been with American storage for almost a year.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Dennis Brashier

    Very good facility. Like the staff !

    The U-Haul Trucks need to be parked where they do not interfere with traffic. It has been a lot better lately.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    john flakus

    best place around

    clean, secure, and not overpriced.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    Henry Parra

    not satisfied

    pricing is a bit high,I used to have 24 hr. access but no longer available.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Cynthia Almas

    on site manager is so nice and professional

    If you looked up excellent customer service in the dictionary, Jenny's face should appear.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Pamela Stewart

    Great customer service

    Jenny was very helpful getting my paperwork and new rental unit set up. She made me feel at ease and ensured my property would be safe and secure. I would highly recommend this facility for anyone with storage needs.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    G. laughlin

    Great people

    Staff are always friendly and willing to help you save money. I enjoy their service and willingness to help.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kim A Buckner

    Awesome place.

    I truly appreciate your business we have always been treated like we're family when ever we come in. It is always clean and a very safe place. I would recommend and have to all my friends to use your storage facilities.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    randy koster

    people are friendly

    safe place to store my items. easy access. I like the climate control.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Katie Thomas

    Good overall place for storage units

    Clean and secure. Only problem was told that we would get a military discount and never received it.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Keith Higginbotham

    Fantastic

    The service we got was fantastic. The lady who signed me in incredible and knowledgeable

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    S Browning

    Highly recommend this management and facility.

    I ve been storage renting locally since 2003. I have moved everything to American because of their A+ customer service and trust in their customers. It surpasses the chain storages and prices stay steady and reasonable. The UHAUL service is a bonus and generous with suggestions to accommodate move in/out, electric hours, etc. it is an oldie but goodie storage facility!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Briana Langston

    Great price and friendly staff!

    Good price, location, accommodating and friendly staff

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Samantha Reynolds

    This is the place you want to be .....

    I have been with American storage for almost two years and I have nothing bad to say about this facility. The staff is friendly and have been very helpful , if you are looking for a place to store your stuff I recommend American storage even if you have to drive an extra mile , do it you won't be disappointed

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Amelia Kolasinski

    Friendly

    Super friendly quiet clean and easily accessible.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ruth Griffin

    Have been extremely happy with the customer service.

    I have been using American storage for almost a year and have found them to be very convenient,clean and Jeannie has been awesome.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Rosie ascencio

    Recommend

    Unit is clean however I'd like the price to be a little less than what I pay. Overall the customer service makes it worth the price.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Heather Best

    Great choice!

    I have had a very good experience with this location! I chose to rent here because when I was, I spoke with the property manager and she was very accommodating. The last place I was at sent me through a call center and was shocked at the on site service I received. Here I always get to talk to someone and they are always helpful and friendly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Lisa Guess

    Very nice

    Jennifer was very helpful when I need to condense my storages

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Terrence!

  • 5 of 5 stars

    Terrence

    Good customer service

    Very helpful and good customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much Melanie! You just reminded me I need to look into getting a new cookie maker! LOL See you soon! :):):) Jenny rayna

  • 5 of 5 stars

    Melanie Price

    They are just the best!

    From day one the customer service was off the charts. And the friendly atmosphere was comforting and reassuring. Making you feel confident that you had made the right choice...the right company to care for your possessions. That and the down home smell of freshly baked cookies. What's more comforting than that? And if that isn't enough...they truly care for their customers. Taking the time to listen to their day and making it that much better with their special brand of care. I love this company and wouldn't hesitate to use it again.The management is outstanding

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Jessica!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thanks Eli! You guys are awesome! Tell your daughter HI for me :)

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for your suggestion! I will look into this and see if there is something I can do about that incline. I have struggled with it myself with a heavy load so I fully understand. I'm not sure about the review terms and conditions....Probably something Sparefoot adds for when you make a review. We appreciate your business and if you ever need anything please stop in the office anytime! Jenny Rayna, Manager

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Chris! You are awesome!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Christine!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Susan! We appreciate you and this great review! Have a great day!

  • 5 of 5 stars

    Lisa silvas

    BEST ALL AROUND STORAGE FACILITY!!

    I have used AMERICAN SELF STORAGE- EAST for several years now, & I wouldn't think about ever using a different place! I have an inside unit & it's the cheapest I found.... but they also have the BEST CUSTOMER SERVICE EVER!! & they always have a fun monthly drawing where u can win money off of your bill! If your looking for a storage facility, you should give them a try! ;)

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Susan Swapp

    Great management

    I have had a storage unit for more than a year and have had the best experience renting. The place is always clean, secure and the management is great. I would reccommend them to anyone who needs to rent storage space.susan

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Christine Boyer

    Excellent

    Even though this is the first time using storage I had no problem with you guys

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Chris Despain

    I really in joy this place customer service

    It has great customer service an i would recommend this storage place to any one they ale. Have clot of different size for your special needs check them out today

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Anita!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    You are so welcome Eric! And thank you so much! My goal is to have every tenant that leaves here be happy with the process and fully informed. Please don't hesitate to ask us for anything you might need and stop in and say hi next time your in!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you Betty! We always love when you and Jessie come in! You guys are great and we appreciate having amazing tenants like you :)

  • 0 of 5 stars

    Manager Response

    Manager's Response

    We are so happy to have you and thank you for your review!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you! We really appreciate our amazing tenants like yourself!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much Ken! We love working with you! Stop by anytime :)

  • 5 of 5 stars

    Thomas Ford

    Great place to store in the east valley!

    Customer service is outstanding! I should know my crap has been stored there for too long :)

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Terry C.

    Efficient management, excellent customer service

    Very easy, convenient experience

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Dallas o'dell

    Great place and service.

    Been with them for many years now never had a problem. Friendly service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marshall Diggle

    We will return

    We will return in the fall to store our truck and trailer here. We have used this storage for 4 months and are pleased with the place. Great staff working there too! Very helpful!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marie Bierly

    Great facility and Awesome customer service!

    The facilty is neat and clean. The staff here is awesome. I feel like I have picked the right storage facilities.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Ben Holiday

    I would tell others about this facility

    I can't complain about the storage facility. Would be nice if the the operating time was extended til midnight.The rental rate increase blows.

     

    Price - 2/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jeremy

    These guys are helpful and kind in the service area. EXCELLENT FACILITY

    They also seem to be very on top of the current pricing for the spaces they rent and have fair competitive rates. Very well kept facility

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sidney Banks

    Great service from the initial phone call

    I am pleased to write this. From the initial PO home call, I was happy with the service. I was greeted friendly and was told about all the services I would be receiving. Also, what a great price on the storage room. Overall , I rate the two ladies that helped me a 11 out of a 10. They cared . I had just left public storage in North Phoenix. I was paying double for room I didn't need. I'm very happy I Google you facilities. Thanks Sidney Banks

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sandra DeShong

    No concerns of my belongings being stored here.

    Jennifer is always so professional, & helpful. They also have the convenice of payments online. Every time I have gone to my storage unit, it has always been extremely clean. I have recommended them and will continue to.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Linda Machado

    Better option than big storage chains!

    Excellent facility and management.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Gary Culberson/Gail Novak

    Lights in the rooms would be nice.

    A more convenient in-out arrangement from the big building would be nice. The door chains are OK but the incline is a nuisance to deal with. So what are the "Review Terms and Conditions?"

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Eli fleck

    Storage unit

    We love this place cheapest around

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jessica Knight

    Satisfied

    I looked for a while for a temperatured storage unit. The prices everywhere were way to high but this place is perfect! It's clean and I'm satisfied.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Terri Hartman

    Very good

    The managers were very nice. I was going throw a hard time, losing my husband and my mother in one month. Had my daughter move in with me and needed a place to store some of her stuff. I told them what we had to store and the gave us the right size storage unit. The unit was clean and so was the outside. Not a lot of trash around. It made me real good about leavening my daughters house stuff there. Thank you

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Deborah Ferrante

    I've never had to use a storage facility before now.

    The property is very well maintained. The office staff is very friendly. I like the monthly drawings.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Steven Gray

    very well maintained

    The facility has always been clean and well maintained. It is easy to get in and out and the managers are very helpful and professional.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    C Stapley

    Easy storage.

    Very friendly staff. As always never like the rental increases.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Belnap Stapley's

    Friendly Helpful atmosphere.

    Don't like the frequent rental increases.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Crystal Fraga

    Great!

    Always very helpful! Great customer service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Hilda Garcia

    Great customer service

    Great prices, helpful staff, & always easy access

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    John KNOWLES

    Unhappy

    Been with American Storage and not once have we won the drawing. Rent was increased without justification

     

    Price - 1/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Alan Biegun

    Friendly staff and great location

    I checked into this facility because it was close to home, but have found the management family to be responsible and accommodating. This is the second year that I have used American Storage and would continue to recommend them.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Darrell Johnson

    great customer service to a long time customer

    They were gracious in taking care of my issue

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    rosalie hallam

    jennifer and co-workers are generous to others

    First time having a storage unit and there very helpful when need help.very polite to customers. Thank you for your help

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Kenneth Middleton

    Love the new couple in there. They are doing great!!!

    I wasnt sure that the young couple wiuld last but they have really caught on and are a delight to work with. They breathe life into that place. Good move by putting them in there👍

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Matt Bachmann

    Excellent

    Excellent communication, Excellent costumer service.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lynn

    Great storage

    I've been using this storage facility off and one for the last 3 years. I've never had a problem and the staff is nice to work with. Prices are great and getting storage capacity when needed has never been a problem.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    BETTY FIGUEROA

    Amazing Friendly

    Every time I call or my husband goes in to make a payment we feel like part of the family . They are wonderful there need more places like that .

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Eric Morga

    Jennifer really made the entire experience easy....very happy!

    Moving into a storage facility can be frustrating and a lot of work. It's important to have a clean facility and a convenient location, however, often the quality of the management is overlooked. American Self Storage - East has it all. I'm so glad I made this decision and thank you Jennifer for everything!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Anita Wroten

    Wonderful customer service

    I am very happy with the customer service. Jennifer is one the best managers i have had the pleasure of dealing with. She is very professional and genuinely cares.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Paige A Lewis

    Nice, friendly manager

    Excellent place to store things. Managers and staff are nice and friendly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    D Charboneau

    Bestest

    Very clean and friendly! But THIS review "must be 30 characters" is Annoying!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Austin Phipps

    Good price increases upsetting

    Nice staff, good gate hours. Do not like price increases. To much more and I'll find a different place

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Teresa Campbell

    Absolutely love this facility!!!

    I would never go anywhere else but American Storage!!! The managers are so friendly and helpful!!! Its a one stop shop with uhauls and boxes...... Etc.... Its clean,well protected and family friendly!!! Love it!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    I'm so glad you had a great experience here with us! If there is anything you need please don't hesitate to come in the office. We always have free COLD bottled water available to all our tenants. We appreciate your business!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Yes that is true. We do not offer refunds or pro-rating. I'm so sorry about that. Although I might be able to offer you a discount on a months rent if you are still a tenant with us! Please come talk to me in the office and I will be happy to help you with this! Making all our tenants and customers happy is our number 1 priority! My name is Jenny and I'm the manager here. I look forward to seeing you.

  • 0 of 5 stars

    Manager Response

    Manager's Response

    I'm so glad you had a great experience here with us! If there is anything you need please don't hesitate to come in the office. We always have free COLD bottled water available to all our tenants. We appreciate your business!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    I'm so glad you had a great experience with us Harold! Anything you need you just let us know! We appreciate you very much!

  • 3 of 5 stars

    Curtis

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Harold Koenig

    Excellent!

    I reserved online and they had everything ready when I got there. No price difference difference from online. Friendly service. Close to home. I'm very satisfied.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Amanda

    Was fast and friendly.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Ken

    The unit I was assigned was locked - easy mistake - they immediately addressed the problem. Basically no wait for the problem to be solved. I was happy about that. So overall a very good experience.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Harold

    We had to get a second storage unit, so we thought. We paid for it but there is a no refund policy in place. I didn't read the fine print, I guess. We are closing on our new house today butt have the unit for a few more weeks. The movers will be here on Sunday, Dec 1st.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Maria

    The customer service was outstanding. The lady that helped us was very friendly and so willing to answer all of our questions.

     

    Price - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Barbara Reynolds

    Overall this facility has everything I want and expect in renting a storage unit.

    I reserved my unit online during the weekend while the office was closed. The business day when I was scheduled to move in I received a call and voice message from the office to remind me of my reservation and to inform me of a special price available at the time. When I arrived and filled out the paperwork, it was easy and quick. I received a free lock for my storage unit and a special price that is good for three months. I am a very satisfied customer.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jennifer

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Billy

    Excellent storage facility. My storage unit met my needs and the price was great. On site manager was extremely friendly and helpful.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Gabe

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

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