Azalea Avenue Self Storage

Customer Reviews

• 5 of 5 stars

  Stephany

  Clean, good customer service

  Easy booking, decent location, fair price.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Whitney

  Great facility. Staff is very slow

  Great facility. Staff is very slow

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  DAVID

  Everything went smoothly.

  The folks at Azalea Storage were competent and professional. They met all my needs.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  John Earhart

  Problem with Sparefoot discount and prorated first month

  We were charged the prorated month of June (17 days) based on the full price of the unit ($184). I brought this to the attention of the office personnel and they stated that the discount was only good for 3 months. They asked me how long we planned on renting the unit and I told them at least a year or two. So instead of giving us the prorated price at the discount price she told me that she would give us the discount for 12 months if that was ok. I agreed to it, but was not told by Sparefoot that the discount was only good for 3 months.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Eric

  Great facility

  I have used several storage buildings in the past several years, and this one is the cleanest facility with the best staff that I've run into.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Jennifer C

  2nd time I've used this facility

  They're real clean and the owners are real helpful and good people.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Mr. & Mrs. Flynt stored their Uhaul truck and trailer inside the fence to unload the next day and he put the disc lock on the 10x20 unit he rented "we give everyone a Disc Lock for better security at the movein" Mr. Van Flynt rented this unit way after we closed, and we also gave him a loaner lock to put on his Uhaul truck too, this unit was reserved thru My SpareFoot. Three days later after moving his Uhaul and trailer his wife Tracey called and wanting a refund, sorry we could not do that after moved in and had the lock on that is what I told her. As for the comment on our age we have more experience and Great Customer Service than most Self Storage around & we live on Site to help with even more Security & Keeping the Property Well Maintained. Sorry you didn't get your way Van I don't think you would have done anything different in your business.

• 1 of 5 stars

  Van Flynt

  Don't do business w/ these people

  My wife and I are in the process of relocating from MS. to the Gulf Shores area. Both of us were doing research on line trying to find the best deal on a storage room. My wife located this place (which was much more expensive than Many others) so she reserved it.. In the mean time, I located one at Extra Space Storage that was half the price of Azalea storage. When I called to explain to the folks at Azalea, the old man that runs the place told me that he had already charged my credit card and would not talk about a refund.. He would not even give me a name or contact number to Anyone I could talk to.. This storage facility is Over priced and the people that run it should have retired YEARS AGO...

   

  Price - 1/5

   

  Service - 1/5

   

  Cleanliness - 3/5

  Recommended: no

• 5 of 5 stars

  Anita

  Very helpful, great people, excellent service, and I feel my belongings are very safe there

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Roy

  Clean secure facility

  I'm impressed the owners live on the premises. They are very friendly and helpful. My only regret is that I didn't figure that I needed a slightly larger unit in the beginning.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kathy Greathouse

  Awesome!

  Service was great and units are clean and easy to find.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes