Mini U Storage - Vacaville

Customer Reviews

• 4 of 5 stars

  Lilian

  Outstanding customer service

  Awesom customer service and competitive prices.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  kevin

  Very friendly

  Very feiendly here. The place is kept in tip top shape. Your Stuff will safe here.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kyia

  Awesome customer service. Clean facility and very secure.

  Very helpful and answered all my questions. Very secure.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Oneita

  Experience was great.

  Customer service at the faculty was great. Staff was very helpful and nice. Location seems to be very secure.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  J Figueroa

  Great service

  Very helpful and very pleased from all the service we received

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  britton esguerra

  got a good deal online

  very pleasant experience. the only bummer was there is no inside lighting. pitch dark in my unit and i have to buy a light myself. other than that its a nice facility

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rosalia Garcia-Rodriguez

  I got a good deal.

  It was good timing. The price was just right as well as the discount I got. Facility Manager called right away after I made the reservation. I checked in the next day. Close by where I live and hours are perfect.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Andrew

  Great!

  Great experience! Nice people!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Richard

  Reasonably priced with friendly staff.

  Excellent customer service. The staff here made me comfortable leaving my belongings with them.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Karen

  Nice clean place. Mgmt. Is terrific.

  Love the mgmt. A little high priced.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Sherwood

  They quickly and easily took csre of our needs.

  Customer service is wonderful.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kayla

  Great service

  Moving is stressfull but going to storage took a load off the owners are real ppl they care and take great care of there customer's and the felicity love this place

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Susan

  friendly sraff

  Husband and wife team very nice and educated us in the storage life

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Angela

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Donald

  Awesome

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Anita

  worries gone

  I was hesitant at the idea of putting my belongings in storage, however Rory did an excellent job at making me feel comfortable and assured me that this location was safe and clean. I am glad I gave it a chance and have been happy I picked Mini U Storage.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Roberto

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Allison

  Great customer service!

  I had a really enjoyable time talking with the owners. They really went out of their way to make everything easy.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Robert

  The managers are knowledgeable and pleasant to do business with. I look forward to my visits to my unit .

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Robert

  great so far

  Its impossible to provide a real review after the first day, but I cant say anything bad

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Divia Mixon

  Great Storage space

  I love the people here. They helped me so much and made sure I had everything I needed. You can really tell they care about their customers. the pricing was fair but everything else exceeded my expectations

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Divia Mixon

  It was fast and easy

  First time getting a storage of my own and they filled me in the dos and don'ts and really made sure I was taken care. They were super nice and could tell they care about they're customers

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Thomas

  I met the manager before renting and he reviewed all of the rules and regulations of the units. He was very hands on and his enthusiasm for the job was obvious. I moved items into the unit over the course of a few days at different times and he was always very helpful.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  ARLETTE

  Very helpful and friendly...too bad construction is happening right now.

   

  Price - 2/5

   

  Service - 4/5

   

  Cleanliness - 2/5

  Recommended: yes

• 5 of 5 stars

  Jerry

  Very nice people

  Very good site and helpful people letting me know all I needed

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  shaun

  Great

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Sean

  Front desk was very helpful and very attentive to the security of the units. I had thought it would take at least a couple of hours to complete the application, however in a little over half an hour I was loading my stuff into my new unit.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Ralph

  OMG The best ever

  As a former military service member I've utilized numerous storage facilities. I must say this has been the best experience my wife and I has ever, ever experienced. Beginning with the phone call to confirm my order to the outstanding customer service from the owners. We can use more storage unit like this in America.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Zoe

  Super great service

  The customer service at this place was great but the only thing that bugs me is the pricing. they were under construction at the time but they were very polite and professional. They care about there customers.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  claire

  Great service felt like they were family!

  Free truck rental was great! Aaa discount really helped they take care of everything quickly and with wonderful service

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Rebecca

  The owners were very sweet and down to earth!

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 2/5

  Recommended: yes

• 5 of 5 stars

  Norma

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  lakesha

  Perfect for what I needed to store.

  This place was an amazing find. Easily accessible from the freeway and the customer service was excellent. I never expected someone to work with my hectic schedule but Mini U Storage did. I'll definitely use this facility again.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  hannah

  very nice couple!

  Very helpful and the customer service was great! Very dedicated to their business.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Larisa H.

  Best customer service ever!

  The on site managers are wonderful! Very professional, knowledgeable, and willing to help in every way. They have many amenities available at the office. Everything from shelves to locks and packing materials. It may not be the newest facility, but it is obvious that the new owners and the managers are making it better, and bringing it up to their high standards. I came because of the price, I'm staying because of the customer service!

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Darlene

  managers are AWESOME!

  They have worked very hard to meet my need.....and they are REALLY GOOD PEOPLE!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rocio

  The clerk and assistant were very helpful and friendly!

  This is the first time ever I have to use storage services and I am glad this is the one I choose! They were friendly, give me (and offered) all the possible and applicable discounts, I was in a hurry and the honored my time as much as possible. Double check everything with me, even walking to the entry to make sure I am able to access the premises! Thank you!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Gloria

  Customer service excellent. Like working with people who live their work.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Dawn

  Love this place!!!!!

  Staff is frienfly and helpful. Units are clean and easily accessible. I would recommend to everyone.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Leland

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Brian

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  JeAn

  Happy with our storage

  Received excellent service. Very helpful. Easy to work with.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Benjamin Hughes

  Friendly married couple management.

  The management duo was very friendly and helpful during the check-in process. Informed me of many discount offers that would be available for me.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Paulo

  Top Spot

  Very kind and courteous. I meant all three people that work there are any managers and everyone treated me extremely well

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Joseph

  Person on duty was pleasant and assisted me right away.

  Facility was secure (locked gate) when I arrived the person on duty had my reservation/paperwork ready. They are remodeling and making some major changes, but everything went well.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Tracey

  best storage facility in Vacaville

  Great customer service, reasonable rates, clean storage facility would definitely recommend to others

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ruby

  On site manager is very friendly and nice. Also helpful and funny.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Cecelia

  Managers are GREAT and work hard

  We followed the managers from another facility. They are terrific and hard workers. We would highly recommend Mini U Vacaville to anyone.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jacqueline

  Excellent customer service.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Katherine

  I rented a storage unit with free moving truck. All sales people were informable and helpful.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Joe

  Great customer service. Mr. Borba and his wife run the place and they are the best. Shared information that reduced my monthly rate when I was set to go with the amount that was previously set.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Theresa

  My experience was great. Sandy was warm, friendly and efficient. No non-sense, the instructions are straightforward and I feel comfortable and trusting.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Adrenia

  Great.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Tatiana

  Efficient and friendly.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Brandon

  Very sweet people. Kept the Sparefoot price even though the reservation expired. Mini U Storage was perfect.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Dane

  Great experience. Quick, easy, upfront policy.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kristin

  Great!! Ive never had a storage before and I feel safe putting my items here! Customer service was awesome as well! Very nice and funny! :)

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Nick medlin

  Great place friendly people

  Awesome place to get a storage under construction awesome owners very nice couple the price is excellent can't go wrong with it

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Misty

  Awesome! Easy use great response.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Genesis

  Staff is very friendly and helpful!

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jennifer

  Awesome

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  John betita

  world class service with a smilw

  World class customer service. Attention to detail, very friendly and very professional. I feel wanted & they always smile. I would highly recommend this storage place to my friends.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Wanda Trosper

  Great customer service

  Very friendly and helpful in explaining how renting a storage works

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Joseph

  Great.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Michael

  Wonderful people and amazing customer service.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kimberly

  TT he people who ran the facility were very friendly and got everything done in less then 15minuetes

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  William

  We liked the ability to reserve it over the Internet and get quick replies on line. We also liked the opportunity to rent a truck right on the premises. We thought "free" indicated that there was no cost for the truck, but when we went to get it, we found out that there were some fees for tax, etc., which were not mentioned. But, it was still less than it would have been elsewhere probably.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  carin

  Nice people

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Lyndsey

  Great Experience!

  Move in was quick & easy and the couple who owns the facility were very helpful! The whole process was easy!

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Larisa Humphries

  Really awesome customer service!

  This facility has been put in the hands of two very professional and super friendly ON SITE managers. Really impressed with customer service, will be telling friends for sure!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Kenytta

  I only been moved in for a couple days, but so far so good.

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  alan salas

  5 stars overall rating. both Sandy and Rory are very friendly,helpfull and knowledgable.(if there is such a word)

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Tyronn

  Very helpful and expirenced couple that manage facility would highly recommend to family and friends!

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  alan salas

  Overall service was very good. I couldn't get the bars up top to overtones far right. Both Rory and Sandy were very friendly and new their stuff. From pricing to cleanliness Wii be 5 stars. We were parked in front of another storage when Rory called us and gave us a better deal so we just left that storage place and headed up to MiniUstorage.

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  cindy

  perfect no problems at all everyone is friendly and professional

   

  Price - 5/5

   

  Service - 5/5

  Recommended: yes

• 5 of 5 stars

  nicole

  very friendly staff

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Miranda beas

  Great place

  Getting a unit was quick and easy. The managers were polite. It was clean and ready for me when I moved in and I didn't have any trouble with the lock code which is one of my pet peeves. Overall a great experience and I would definitely recommend to everyone I know.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes