Tiger Self Storage - SACRAMENTO - 9609 OATES DRIVE

Customer Reviews

• 5 of 5 stars

  Laura

  Moved in the rain

  It was fine. We were unloading in the middle of a downpour, and another customer wanted us to move our 20' uhaul so they could drive past, rude! We didn't move.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Laura

  Good place

  Moved in the middle of a downpour, but overall, a good experience.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Laura

  Moved in the rain

  It was fine. We were unloading in the middle of a downpour, and another customer wanted us to move our 20' uhaul so they could drive past, rude! We didn't move.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Shakeel

  Easy and quick

  Thanks to spare foot, I was able to get my unit, move stuff in, and be happy and secure.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Brendan latimer

  Needed quick affordable unit

  Called several, 4 of the 5 had sales reps ipselling, pitctcjing larger units, contracts ect.... Tiger rep gave direct answers pertaining only to my concers. Easy fast. Relaible

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Alexandra

  Friendly staff, prompt service, would def recommend!

  I had a wonderful experience here. The staff is very friendly and helpful.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Aj

  Happy with the existence.

  Move in truck is a great feature.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Eric! It was our pleasure making your Storage rental experience "five star".

• 5 of 5 stars

  Eric

  Outstanding service

  Customer service was great. Willing to work with me on what size we were renting and got us in a unit 20 minutes after we called.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rick

  When I arrived, the staff was welcoming, informative and friendly. Our transactions went very smooth. We could not be happier!!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you for choosing Tiger Self Storage for your Storage needs. It was a pleasure to serve you.

• 5 of 5 stars

  Rick

  Tiger rental impression

  Unit was secure,clean and ready to move in without any snags!!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Lolo

  Interesting

  Customer service was a bit jumbled. No one really knew policies or anything.

   

  Price - 5/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: no

• 3 of 5 stars

  Lisa

  price is too high

  The location and first Month free is what got me in. Now that I will need it for another month or so, I see how ridiculously high the rent is. Other locations have the same size units for about half the price...

   

  Price - 1/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Anne

  Great staff.

  Very nice people who run the facility. Price were too high once my special rate from Sparefoot ended. I wish there could have been gate access after 7pm. Overall good experience.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Lisa

  Good move in deal, monthly rent too high

  I feel the monthly rent is too high but I needed a place that had a first month free deal. I hopefully will not need it more than a month but I am happy with the deal I got.

   

  Price - 2/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Mickayla. :-)

• 1 of 5 stars

  Kate

  Staff inept and unfriendly. Felt I was treated poorly. I will be moving to different facility ASAP! I would not recommend Tiger Storage.

   

  Price - 3/5

   

  Service - 2/5

   

  Cleanliness - 3/5

• 4 of 5 stars

  Mickayla

  Great customer service. Overall pleased with the place. It was was easy to find, easy to move in, and paperwork went smoothly. Great storage place!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Garret

  The most impressive thing about this storage was the lady who worked there. I applied on line Dec 31 at 12:30. At 12:40 I recieved a phone call and was told they were closing early since it was new years eve and that if I could make it there by 1 I could rent the storage unit. I said that I was leaving now to make it on time. I arrived 5 min late. When I walked in the lady already had the paperwork ready. I filled out the paperwork and payed the fees. 30 min later I had the unit and was off. The only problem I had was my code didn't work when I returned but the guy who works there fixed it and everything was fine. I know my code worked originally because I tried it before I left to get my stuff. The storage facility is like most storage places. The thing I liked and impressed me the most was the lady who worked there. She was friendly, knowledgeable, & helpful. I forgot to add extremely efficient at doing her job.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Allan

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Salca

  Easy, hassle-free, affordable. Super friendly and sweet!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Don Smith

  Hassle free, good place

  I would tell anyone looking for storage solutions to come here, Hands down, every time.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Justin

  I had a very pleasent experience. Thank you

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  amanda

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Debra

  Quick easy go

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Francis

  The woman who worked at the front desk was a little stern. She almost came off as rude. Maybe she just had a long night or something because she didn't seem friendly. Overall, the paperwork was easy to fill out, access to the facility was easy, there were quite a few cobwebs in my unit, and the manager came off as stern/grumpy/blunt.

   

  Price - 3/5

   

  Service - 2/5

   

  Cleanliness - 2/5

• 3 of 5 stars

  Aron

  there was no problem

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Cynthia

  All Moved in!

  Everything went well with my move, the 5X5 storage was enough space, more space than I thought. There were hidden fees that I had to pay that were not advertised. That was a bummer, so I ended up paying double, that ruined my budget. The staff was friendly and nice, but had to search for my reservation, I'm glad I had a text notification to show and remembered someone from TigerSelfStorage had called me the next day after I made the reservation.

   

  Price - 2/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Monica

  I just got the storage so im not sure yet.so far so good

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Avan Curran

  Nice staff

  The staff was nice, the place seemed clean and secure. The price was very good. The units are a little smaller than advertised. Not 10 foot ceilings, the "10 foot" units are really 9 feet, etc, because they measure from the driveway to the back of the unit, not to where the door closes. Still worthwhile considering they are the cheapest by miles.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  DEBBYWARREN

  i rented A DIFFERENT STORAGE NUMBER THOUGH I DONT THINK ITS A 5X5 I THINK ITSN SMALLER

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Hanna

• 4 of 5 stars

  Hanna

  It has been wonderful. The staff was very nice and helpful.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Paulette. It was a pleasure to serve you.

• 5 of 5 stars

  Paulette

  My experience with them was very good and they have excellent customer service. And they are very nice people.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thanks Bruce. We appreciate your buisness.

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Zachary. It was great to be of service.

• 4 of 5 stars

  Zachary Miller

  Great Stafff

  I had a good experience with the staff

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Bruce

  Great some doors need maintance.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you Pamela. It was a pleasure to serve you.

• 5 of 5 stars

  Pamela

  The manager at Tiger Self Storage were friendly and helpful.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  james

  fast service

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  David

  Friendly and helpful couple makes storage feel like home

  The married couple running this space are the sweetest folks - they don't go out of their way to put on a show or anything, but they just genuienly CARE! Besides the incredible 50% off for 12 months value...this is the best storage space I've rented from :)

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Julianne

  Was great experience getting the contract signed, borrowing the truck to aid in move in and actually getting moved in. Presently a happy customer.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Julie

  Think the only reason check in tool SO long was their was a fill-in sub that day. She was pleasant, helpful and nice just moved like molasses. Decent place. Area seems sketchy but tiger facility is nice and secure

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Tina

  Friendly staff, easy access. Could be better if I could access my storage after 7 pm

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Deb

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes