Tiger Self Storage - North Highlands - 2718 Q Street

2718 Q Street , North Highlands , CA 95660 (877) 687-9771

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  • 5x10

    5' x 10' Storage

    Alarm

    50% off for the first six full months

    Discount Price

    $40.00

    Regular Price

    $80.00
  • 5x15

    5' x 15' Storage

    Alarm

    50% off for the first six full months

    Discount Price

    $45.00

    Regular Price

    $90.00
  • 10x10

    10' x 10' Storage

    Alarm

    50% off for the first six full months

    Discount Price

    $65.00

    Regular Price

    $130.00
  • 10x15

    10' x 15' Storage

    Alarm

    50% off for the first six full months

    Discount Price

    $90.00

    Regular Price

    $180.00
  • 10x18

    10' x 18' Parking space

    Covered

    50% off for the first two full months with two month pre-payment

    Discount Price

    $100.00
  • 8x40

    8' x 40' Storage

    50% off for the first six full months

    Discount Price

    $130.00

    Regular Price

    $260.00
  • 8x48

    8' x 48' Storage

    50% off for the first six full months

    Discount Price

    $130.00

    Regular Price

    $260.00

Operating Hours

Office

Sun -
Mon 10:00 am - 5:00 pm
Tues 10:00 am - 5:00 pm
Wed 10:00 am - 5:00 pm
Thurs 10:00 am - 5:00 pm
Fri 10:00 am - 5:00 pm
Sat 10:00 am - 5:00 pm

Unit Access

Sun 7:00 am - 7:00 pm
Mon 7:00 am - 7:00 pm
Tues 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thurs 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 7:00 am - 7:00 pm

Features and Amenities

  • Fenced lighted
  • Surveillance
  • Egate access
  • Sells moving supplies
  • Resident manager
  • Email invoicing available
  • Auto pay available
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted

Additional information

Our North Highlands, California storage facility has been professionally managed by the same owner for more than 20 years. We are a 12-acre, 1000 unit facility, with units ranging in size from 5’x5’ to 10’x30’. We also feature 8’x48' container units and both covered and uncovered RV, boat and car parking. Our location has just undergone a complete remodel to the office and property grounds, including new pavement, new lighting, new surveillance cameras, and more. For additional security, all of our storage units have individual door alarms. No matter what you're looking to store with us, you can be sure to enjoy our clean facility and a peace of mind knowing your belongings will be safe. Call today for our great move-in specials. PLEASE NOTE THAT AAA DISCOUNT IS FREE 1ST MONTH WITH PREPAID 2ND MONTH PLUS $20 ADMIN FEE. ADDTIONALLY, DISCOUNTS CANNOT BE COMBINED IT IS EITHER AAA DISCOUNT OR 2 MONTHS HALF OFF PREPAID NOT BOTH. ALSO, MOVE IN DISCOUNTS AND PROMOTIONS ARE FOR NEW CUSTOMERS OR THOSE ADDING AN ADDTIONAL UNIT ONLY NOT APPLIED TO THOSE TRANSFERING. ***PLEASE NOTE THAT THE 22FT PARKING SPACES ARE ONLY FOR PASSENGER CARS AND TRUCKS/VANS WE ONLY PUT TRAILERS RVS AND BOATS IN 31 FT OR 41FT SPACES****

Customer Reviews

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much that was very nice of you.

  • 5 of 5 stars

    Leon

    Good service and good deals for storage units

    Enjoyed the storage availability and service to each customer

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for your kind review

  • 5 of 5 stars

    Greg

    Nice place

    Kind of far away but the price makes up for it.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Robert

    Clean and secure

    No hassle. Clean and secure. Would’ve been nice to know that they are closed for lunch between 1:30-2:30. We had to wait about 30 minutes for them to show up so we could check into the unit. Besides that would recommend

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Awesome thank you so much that means a lot to us :)

  • 5 of 5 stars

    McKinley

    cheap and just what I needed

    The guys were pretty helpful in getting me set up quickly and painlessly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much your positive feedback is greatly appreciated

  • 5 of 5 stars

    Brittnie

    Great customer service

    Extreamly helpful. Straight forward

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for your business and your nice review

  • 5 of 5 stars

    ZAHID

    Good price and customer service

    Good promo price and customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much your kind review and opinion of our business means a great deal to us

  • 5 of 5 stars

    Oleg

    Looks very secured, and the price is really good.

    As soon as I needed a storage I quickly found this facility and was able to already move my stuff in my storage unit the next day. The transaction was very quick. Customer service was very Respectful and polite. The price for the storage unit is very good compare to other storage units. The place seems very clean and secure which is a big thing for me. I would highly recommend this place to anyone that needs a storage unit.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    We really appreciate that thank you for your kind words and being a customer of ours

  • 5 of 5 stars

    Arturo

    Spacious, covered, affordable parking

    I am very happy with the space, it is covered. and had promotional move in rate. Area looks secured. Personal is friendly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much, its awesome to hear that Chris has been helpful

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for the kind response much appreciated

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you a million. It means a lot. Thank you for letting us know that Chris did a good job.

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for the nice review. We really heavily on word of mouth in the community so it is good to hear that your experience was a positive one with us

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for your nice review and I am truly sorry that your landlord did that to you.

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for your kind review. It is much appreciated

  • 5 of 5 stars

    Ayana

    Great property

    Did rental with Chris price and promotion are great love the property hours

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Jean

    Price is right.

    Had rat poop in the empty storage locker.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Arviel

    Awesome

    Quick and easy. Great customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Whava

    Great customer service

    Had a nice experience, price is what it said it was, man at front was very nice, overall great experience!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Dana

    very good experience

    i found a deal online. i reserved the unit. it was clean and ready to go.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kaitlyn

    Great!

    great customer service so far, the sign up process was easy and quick.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Gilbert

    quick and easy

    just moved in. so far so good no issues.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much we appreciate and value your patronage :)

  • 5 of 5 stars

    Alison

    Good storage place

    Friendly staff. Great price Easy move in

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for the praise. We fully recognize the area is challenging and have put and continue to always put security and safety of our customers belongings first and make sure we are always adding to our state of the set securtih systems and always striving for better

  • 5 of 5 stars

    Ashley

    Good value, cleanliness, security for unbeatable price!

    Great price! Very clean. The area is a little shady, I frequently see transients in the surrounding area, but the storage facility appears well secured as it is gated with a code required for entry and it has security cameras. The rules they have in place are good for the protection of everybody’s storage. As a single mother, I’m big on safety and I’d definitely recommend.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    So kind we truly value the compliment

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much it’s greatly appreciated

  • 5 of 5 stars

    Ahijah

    Excellent service convenient location

    Quick easy great customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    christina

    Great deal!

    Got my first 6 months half off! Got a great size storage that fits everything plus extra room!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kandiie

    I feel comfortable with my everything at Tiger I know it's safe.

    Excellent storage facility.I would recommend Tiger to anyone!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for you kind words it is dearly appreciated

  • 4 of 5 stars

    Cynthia

    Thorough and friendly

    The staff is very thorough in explaining every thing guppy need to know and providing answers to questions. Friendly and professional.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Gerardo

    It whas nice and easy to store my stuff I also like the price they gave me

    Great place my brother recommended me tiger storage it’s really great

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Brianna

    Very Nice.

    Very nice place, friendly people and great prices.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Draveena

    Nice people and im very happy

    Very nice people clean and quick service im very happy with my decision

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much we really value and appreciate your patronage and taking the time to write such a kind review

  • 5 of 5 stars

    Stephen

    Low Priced, Friendly Service

    Reservation process was easy. Staff was informative and friendly. Process was quick and simple.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for the positive words! We greatly appreciate you choosing us when considering your options for storage needs :)

  • 4 of 5 stars

    Josseline

    Secure clean storage rental

    Just rented here for the first time. Unfortunately, I rented too small of a unit for what I really needed. I have previously rented units and just miscalculated or booked it wrong. I avfrully neesed a 10 x 10 I think, 5 x 10 is just way too small and more like a large walk in closet. I can’t stack it tall enough to get the full use out of the full height. My only complaint about the facility would be the access hours. If I had not been in such a hurry and needed a unit quickly and paid closer attention I wouldn’t have rented here. It was too far away from where I was located (but close to where i was moving items from. The biggest issues is the that it closes at 7pm. By the time my work day is over and with traffic to get over there, I can’t make it by 7pm. I made it one day by 5 minutes, but it says right on the gate if you are inside past 7pm you are trespassing and will be a fineand have to call the Sherriff to get out. I didn’t have a choice and was in a serious pinch i so I went for it and of course there was no way I could unload my car in less than 5 minutes. Was told it locked right on time so I thought for sure I was going to get stuck, but again I had no choice due to circumstances. I finished unloading my entire car and trunk within 10 minutes. Of course my unit is a mess now but I had to hurry hoping that it didn’t lock at exactly 7pm......as I was finishing up another car was leaving and I saw the gate open so I jumped in my car after locking my unit and made it out with them. I’m sure I was lucky to not have been trapped inside! Anyways, 7pm just isn’t enough time for a lot of working people to make it by 7pm. My old storage place open until 9pm. After my 2 months is up I’m hoping to find a place that has later hours.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for your nice words

  • 0 of 5 stars

    Manager Response

    Manager's Response

    We certainly appreciate the kind words and your business thank you

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for your positive review we rely heavily on word of mouth it is greatly appeciated

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for your kind review that really means a lot :)

  • 5 of 5 stars

    Clorisa

    Fast, Helpful, Money saving storage

    They were very friendly and helpful. They even showed me the unit before we did any paperwork which helped me decide if it was what I needed or not. Getting through the paperwork was fast and easy because he explained everything. The pricing was a bit more than I originally expected, but it was still better than many others I was looking at, and their first two months half off was a live safer. I would definitely use them again and recommend them to a friend.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Josseline Husted

    Great customer service

    Great customer service and was really fast service and curtious

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    April

    Friendly staff & easy access

    Was able to get size I needed that same day, no waiting period. Staff and owner very friendly and helpful to my needs.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    April

    Friendly staff & easy access

    Was able to get size I needed that same day, no waiting period. Staff and owner very friendly and helpful to my needs.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Amir

    Good place to put your stuff in.

    Very nice customer service by Chris.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Amir

    Storage

    The discount for two months is good and make it affordable but after the discount period, the rent goes so much up! Staffs are nice and professional.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Michael

    Clean and secure.

    This facility was easy to get a hold of, it's very clean and secure.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for your review :) We greatly appreciate it and you taking the time. In that same spirit we would like to offer you a thank you account credit towards your next bill if you share that same 5 star review on YELP and GOOGLE. we will credit your account $10 for each posted 5 star review. We do not solicit reviews however I do offer it to those who have already posted on their own accord and volition. If you choose to just print them in and bring them when you make your next payment or email us at tigerselfstorage@sbcglobal.net and let us know that you have and we will promptly credit your account the next business day. Thank you again!

  • 5 of 5 stars

    Nina

    Great low cost storage

    The best price for size great customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you so much for your kind words and patronage that means a lot and we certainly appreciate it!

  • 0 of 5 stars

    Manager Response

    Manager's Response

    I'm sorry to see that is your view of the situation. I have a slightly different recollection. First you were referred here Sunday by a mutual friendTravis and although not in the office and closed Sundays he called my cell phone and text me asking me questions and pricing etc. and I took the time from my home to talk to you directly and screen shot pricing and even found a cheaper competitor as you were getting evicted and needed to save money. After all that you chose to still come here based on Travis's recommendation. You then called and said you were running late and spoke to Gavin the site manager who said as long as you get here before 5pm we will be more than happy to help you but we close at 5pm. Then as myself, Gavin and the maintenance man Jere were walking to our car at 5:05pm you came up and offered Gavin $20 to stay. He informed you that unfortunately he could not as the alarm was set and the deposit done and computer was already closed and on the next business day and just to do the paperwork and then re do all that would take an extra hour. You made many off the wall comments stating that "Travis was the reason you were late" and now you will have to leave the truck on the street. We advised you of all the other 33 locations within a 2 mile radius. You and your male companion stayed in the parking lot not leaving and throwing your cigarette butts out the window so yes in fact we waited until you left to make sure our property was secure before we pulled out. Not to mention you were blocking our spaces from pulling out safely as you were in an oversized moving truck in front of my car. You then "after being so disgusted with us" made a new second reservation and came back in the next day and rented. I am sorry that you are upset that businesses close at posted times and don't stay open for you but that is hardly a reason to blast my business. And to clarify yes we have posted signs that gate hours are 7am-7pm and if you are inside the property outside those hours you are trespassing and must call the sheriff to let you out as we as would most customers like a facility to be secure and so that customers belongings are safeguarded. We have sent you a certified eviction notice to your address on record and hopefully you will find another facility more to your liking as we clearly do not meet your needs and the other inaccurate statement you made is that per the signed rules and regulations it is 30 min a day when visiting the unit however moving in/out it is fine for longer time. Again security and loitering are important to us. We have all of this on audio and video recording and I have played back the encounter to make sure I was accurate in my statements

  • 1 of 5 stars

    John

    The worst customer service & too many rules

    We arrived with a loaded truck and a confirmed reservation a 5:03pm after calling to say we would arrive right at 5 maybe a few minutes after, AND THEY WOULD NOT CHECK US IN BECAUSE WE WERE 3 MINUTES late. We had nowhere to go so we sat in the parking lot for 20 minutes deciding what to do. Both the Manager

     

    Price - 5/5

     

    Service - 1/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Yvonne

    The manager was very nice and efficient

    Clean units able to move in right a way!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    James

    High ceilings

    There are several units here. Some are old train rail cars and others are side by side lockers. A good thing is that the 10x10 units have very high ceilings so you can really stack thinks high.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 2/5

  • 4 of 5 stars

    Amanda

    Great incentives

    Great move-in deal and competitive monthly rates!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Reeva

    Amazing introductory price; the best I found!

    Gavin is very skilled at his job. His mellow approach to customer service was appreciated.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Preston

    Good place. Good price. Excellent people.

    I was in a financialnbind, I needed storage fast. Tiger met my needs with professional attitude and the price was great.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    trudy

    Quick, friendly service! Always appreciated.

    Just moved in unit, so far so good. Hopefully it will

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tina

    A great deal like this is far and few between

    With the cost of living on the rise, it's like a breath of fresh air to run across a great deal that, not only helps keep money in your pocket, and a smile on your face.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Marisa

    Great choice of storage

    A appreciate the customer service at this location and look forward to the auto payment system which will make things quick and easy for my family

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    BRITTANY

    Great place!

    Pricing is the best I could find in town. Great customer service, very friendly and prompt.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Darren

    Tiger Whisperer

    This tiger tale begins a man that needed a place to store his precious valuables. He went to Tiger self storage. He was super happy with the good service and good unit.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Cass

    I have nothing negative to say. Best choice I made.

    Affordable, clean, respectful and very helpful!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Bailey

    Great first impression

    All I can say, is "great first impression."

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Nicole

    Very convenient

    It's out of way of major business traffic jams veryy convenient and the security monitors for property gives u a definite secure feeling just knowing ur belongings are secure and precisely watched at all times.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Daniel

    Easy access.

    Management was curious and helpful

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Brandon

    Good service

    Happy we found a storage place that accepts non running cars

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tammy Abbott

    The staff was great along with the pricing.

    Very quick and curious staff. The yard is kept up very nicely. The unit is very clean.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Courtney

    bit out of the way, but great place

    they had just the right size unit for my needs

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Rebecca

    Everything went smoothly

    The staff was friendly and helpful, took care of everything that needed to be taken care of in a timely manner.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Stacey

    Awesome!

    Nice people with good units to rent.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Stacey

    Nice people who are in the office. Good quality for price.

    We like the standard storage spaces. Not too crazy about the container boxes, as they are not on alarms. Do not care for the requirement for insurance- let me be a gambler.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kenneth

    Priced very good

    Excellent value, and very clean and secure

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kenneth

    Clean facility with easy secure access

    Very clean facility and look s quite secure

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    William

    Really convenient

    Simple process decent price and great customer service, I was in a jam trying to find somewhere to put my trailer and this really helped me out.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    LaTanya

    this is a clean and friendly place to do business with.

    this place is a friendly place

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Adryan

    Quick and easy

    Quick and easy. They had a good facility, easy to understand policy, with convenient features (gate access, auto-pay, etc). The on-site management knows whats going on at all times

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Nelson

    Storage facility is very efficient

    I'm impressed with the overall way the storage facility is ran

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Cathy

    Excellent

    Excellent customer service and very friendly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Cathy

    Management very friendly.

    I had no problem checking in. Management was courteous and friendly. They deducted $20 off my sister's rent for her recommendation. I need to pay on the 1st and had no problem getting it changed.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Ronald

    One of the best values in or around the Sacramento area.

    It's a well maintained facility and the staff is very pleasant. It doesn't have that typical corporate feel of some of the other big box brands. It IS in a rougher area, but their security seems pretty decent. The rules are very strict, but that's to be expected.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Lindsay

    Good customer service

    Fast and friendly customer service

     

    Price - 2/5

     

    Service - 3/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Molly

    Great storage facility off the beaten path in a safe area

    This is a great storage facility off the beaten path with very reasonable prices and a very nice staff.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Veronica

    Very clean and nice people.

    I had a very good experience. I went in met the owner, he was wonderful, gave us a great deal. It was worth driving the distance.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Souporn

    Great customer service

    I came in and Tina took me on a tour and explained everything I needed to know. She seemed like she loves her job. She even stopped to pick up trash on the way back. Thanks for a good experience since it was my first time at a storage facility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 2 of 5 stars

    Patrick

    ok 000

    nice lady at frount desk 0000000000

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 1/5

  • 4 of 5 stars

    Paul

    Had a 10x20

    Friendly service and fast. My cousin got a unit with them and I figured I'd give them a shot. Also they were the only facility to have a 10x20

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    James

    Easy and fast

    Great service over the phone and the special was easy on the pocketbook

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    I'm sorry that you had a bad experience. Obviously from our dozens of other reviews you can see this is not the norm. Unfortunately it sounds like two people dropped the ball here first being yourself because as you said you didn't show up for your reservation and we only allow a one day reservation window because we literally stay 99% full the other is an issue with sparefoot. They are a third party like travelocity and it is no different that when you call us and we are busy with another customer or out on property or what have you our call center answers but they have no access to sparefoot reservations only current customers. Also it is sparefoot AAA promotion and they are the ones who send the gift card not the stores so I'm sorry you had this problem but it seemed to need a bit of clarification.

  • 4 of 5 stars

    BRANDON

    Nice staff

    Good deals for the first 2 months ... clean facilities so far it's been good

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 1 of 5 stars

    Sabrina G

    Awful experience. Terrible customer service.

    Made a reservation at sparefoot.com (not recommended). The facility never contacted me as I was told they would. When I called the location I was transferred to a call center and told that my reservation was not found. The person I spoke with gathered my information and assured me everything was in order and we changed my move in date to the next day. I took my copy of the reservation to the facility and was told that my reservation was not updated and they could not give me the AAA discount without the reservation (which doubles the price). When I tried calling again the person I spoke to asked me to hold and then disconnected the call. I then called sparefoot and was also told that they can't help me because I never contacted the facility. (How can I contact when I call and I am transferred to call center/answering service because they didn't pick up the phone? And when the person I spoke to assured me everything was updated and dealt with?) God awful experience. The customer service was atrocious. There was no attempt to remedy the situation in any way. Please save yourself the headache and steer clear of sparefoot and tiger storage.

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 5 of 5 stars

    Krissy

    Great storage

    Very clean and nice management

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Timothy

    Prices were almost all 50 dollars higher than some of the competition.

    Nice friendly people. The business was clean and the storage area looked well kept.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kellie

    feels like family

    Down to earth folks running the place. The owner came in on his day off while I was in there and worked with me to get me in that day. Very family type environment and I am right at home

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Steve

    Move in was smooth and easy

    Units are clean and managers are helpful. Will recommend these storage units to others.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    james

    I really like everything about it the lay out the people

    I recommend this facility over any other one I have tried out I have no issues here

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Bryan, Thank you for your kind review. I just wanted to ask you where you got your information about an employee bathroom? There is a perfectly find bathroom for our employees to use that is separate from the outside general customer portable. I assure you we stay in full compliance and in the 5 years I have ran the place, we have invested over $500k back into it to always ensure we have great lighting, security, new pavement annually, the office has new windows, siding paint, floors etc. Thank you again

  • 5 of 5 stars

    Bryan

    no bathroom for employees?

    Nice facility, however the property manager has not fixed the bathroom on the property for their employees. I think there may be a statute on the books for providing adequate gacilitys for employees, and could lead to a lawsuit in the future!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jami

    Ground floor units

    Was ok. Liked that i could pull right up to unit.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Cynthia

    Great special! 50% off 2 Months Rent

    Customer service and check in was speedy and excellent.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Wendy

    convenient

    The lady was so very helpful in stressful pressure she is willing to smile and take care of her cust each with the same effert

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    DAMIR

    Great place

    we rented here before and now came back again.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Mohammad

    Excellent storage

    Impressive security, clean, good price and great customer service. Only con is that they don't have 24 hour access.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jesse

    Great storage facility

    Clean storage unit, friendly staff, and great prices.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Richard

    very professional service

    Treated very nice in the checkin process and feel very secure about the safety of my storage.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kelly

    Great place to store items.

    I had reserved a unit on line on Sunday they called me Mon. morning to confirm and when I arrived that afternoon all the paperwork was ready for me to sign. It was a very easy process.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Taras

    It's a nice place to move in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    dodi

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    seane

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    seane

    courteous and helpful

    Things went well they were prepared and waiting for me to show up. Thanks

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Tom

    Good price. Nice staff, The yard was not pretty.

    Good price. Nice staff, The yard was not pretty, looked a little like a junk yard

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    ZACKERY

    Great.

    I hate paying for storage, but their prices make it bearable. The employee at this location exceeded my expectations.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lynsey

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lynsey

    Good communication

    Tina did very well communicating with me as a deaf person.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Saida M

    Move in special is a good deal

    5x10 good pricing, the security is very strict. The office lady Tina is very good at keeping security.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Charlie

    Out of the way, but best price.

    Tina was super nice and took care of me quickly, the facility was a bit out of the way but the price was right for a large unit which I needed.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Cynthia

    Quick Clear and Professional

    Quick Clear and Professional Service, some strange customer did walk into the office and made me feel uncomfortable. It was a break during professional service and an interruption of a customer with a different ora. The facility is clean and the gave me a guided tour and made the right selection for the storage space I need.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Cynthia

    Quick Clear and Professional

    Quick Clear and Professional Service, some strange customer did walk into the office and made me feel uncomfortable. It was a break during professional service and an interruption of a customer with a different ora. The facility is clean and the gave me a guided tour and made the right selection for the storage space I need.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Rebekah

    It was quick easy and painless the woman at the front desk was very professional and very nice I will be recommending them to anyone who needs storage even though the drive was 30 minutes from where I was located it was worth it for the price!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    jimmy

    easy to set up. nice people.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    angela

    Awsome and very accommodating

    So much better than public storage staff was amazing paperwork went through very quickly rates were best in town I am very happy

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    jimmy

    friendly people.

    easy access. clean. good customer service.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Zac

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Joe

    Nice, clean, and friendly facility

    I would definitely recommend this facility, as a matter of fact I have.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Zac

    Seems nice

    Cheap and clean. A bit out there but worth the hike

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ana

    I felt that the On-Line Access was very helpful.

    My Experience with CubeSmart was Absolutely Great! Raquel was Extremely Knowledgeable and so willing to Help. She was Professional and Informative. She provided Superior Customer Service. She's definitely a Great Asset to your Company.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Brandie

    great customer service

    This was the first time I had ever need a storage unit. The young lady that helped me was amazing and answered all and any queations without hesitation. I would recommend your facility to every and anyone that is looking for a storage facility. The pricing on the units another major plus!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Danny

    Good70

    Very good the person behind the desk was very good

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    crystal

    great place

    Very friendly people easy acess

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Tami

    Great facility!

    This is a great place. Clean, great prices, and the staff was super friendly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    ronald

    It was quick and easy and everyone was very efficient and professional .

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    renee

    The service was great and the storage unit was clean. Storage door broke when I opened it myself and they quickly got me another unit. They are amazing.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    renee

    great service

    My storage door would not close when I tried to close it before I moved my stuff in. They got me a new unit quickly without hassel. They are great and friendly. Will definitely recommend them to other places.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    debbie

    nicest site in area -confirm pricing!

    Pricing on- line was grossly mis- leading and my conversation with call center representative to clarify further mislead me as I asked him to confirm what I was reading and he did so. When I actually moved in it was twice as much and on - site mgr expressed wish that call center was better informed about what website really meant but did noteet quoted rate for meant. On- site mgr, however, was very lovely person and I felt comfortable leaving vehicle there even at higher rate ( double on- line and call center-confirmed quote!)

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    John & Marty

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jacob

    Painless signup

    The online reservation system was honored at the location. They were very organized, and knew about my reservation. They held my space even though I waited until afternoon to go in (I think she said it was last one). I don't like it when plces don't honor their online ads, or don't know what's going on with their own promotions. I like the lady at the office, she was very fast, answered all my questions. She was friendly easy to talk to, and knew what was going on. I gave 4 stars on security because some dude jumped the fence when I was rolling up. Now, the front office lady was all over this guy and kicking him out in an instant and told him he needed an escort (his actual customer buddy was inside.) And don't get me wrong, the place is secure with individual door alarms, lots of cameras, and instant overnight ring-through to the cops. But I would be that much more comfortable if there was barbed wire and more deterants around the perimeter making it harder for some springing teenager to just pop over the fence like that. I have to say though, I really think I got a good deal on a 10x20. I think PUBLIC STORAGE just charges way too much. I could say that I got twice the space, for half the price. Granted, the special will expire in a couple months, bit that's probably all I'll need. I don't like it when I get the feeling when a company just seems not to care about the customer and seems like they just want to take your money and forget about you. Not the case here! A+ on customer service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Peggy Sue

    The best!!

    Wish they could move with me. Tina (?) was fantastic! Everything went beautifully!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thank you for your overall positive review of our facility. I wanted to let you know that we do indeed have a call center that operates 24 hours a day to take payments but moreover to address your suggestion we do in fact have online bill payment and accountant management and have had for the last several years. We simply need your email and can them send you a link which allows you access to make payments or access your information online. At www.tigerselfstorage.com so please feel free to call the office tomorrow 10-5 and we will gladly send you the link :) thank you Brandon

  • 4 of 5 stars

    Aubrey Manes

    Great location and Service

    Needs online payment capability for monthly charges. Due to time and opportunity, it such a great service to be able to handle this online...

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kristen

    Friendly staff nice facility.

    It was a good experience we needed storage right away they were helpful and it served our purpose it's clean and the people are nice.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Michela

    GREAT

    Wonderfully great. The best place in town.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Michela

    OUTSTANDING

    This is a great place. Great deals & rates.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Alice

    Great customer service

    I was treated with respect from the moment I booked the storage unit for my belongings. Also when I arrived at their property it was clean and organized. I got the deal I was told about and the unit was big enough for my belongings.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Vicki

    Nice place

    Thought they did a good job making sure my things were safe.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    I'm a little taken back of where your talking about, all the storage is on drive, concrete, not gravel, we do have outside parking off to the west, that is indeed gravel, also, we have never had wood boxes, our gate ours are the average out there, 7am-7pm 7days a weeks, including holidays, are pricing also is very comparatable to everyone around us. As far as the phones, there is someone that will always answer, we have a call center that answers 24 hours/day EVERYDAY, so if I should be with a customer taking care of them or out in the facility, the call center picks up the call, answers questions or takes payments, and if it's something they are unable to do, sends me an instant message for me to take care of the first chance I get. If you look at our photos, you will not see dirt/gravel, but cement/you also will not see 'hot wood boxes', I'm just not sure what it is your talking about, nothing in your critique has anything to do with us. (Tina, site Manager)

  • 5 of 5 stars

    linda

    Great!

    Convenient Location. Staff is nice. Great monthly price compared to other near by storage locations.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    MICHAEL

    Rip off

    Price jumps to 14 from 59. billing problems. items missing, made me buy a new lock. looking for new facility.

     

    Price - 1/5

     

    Service - 3/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Etelia

    This storage is the best

    I love this storage I left my car there for few months and when I got my car back was in the same condition

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    Erick Arnold

    Filthy

    This storage unit complex is dirt and lose gravel and is out doors with wood hot box units. Not is rare for them to answer the phone when you call and the hours of gate entry are horrible. The pricing is not good at all.

     

    Price - 3/5

     

    Service - 2/5

     

    Cleanliness - 1/5

  • 5 of 5 stars

    Abdi

    Great customer service, but kind of not clean while their location is on the other side of town

    Overall, if u had too do it over again, I would not, sorry but location, and cleanliness is important to me

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    ANDREW

    Fast, easy, and secure storage facility.

    Easy access with great customer service. Location is a little out of the way but worth the drive.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    DOUG

    online reservation was simple and easy

    online reservation with simple and easy. staff at storage facility very pleasant and helpful

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Carrie

    Good storage unit for temporary storage

    This is the second time I've used Tiger on Q street in North Highlands. For the area the security is not bad. Cameras and a decent system for over night break ins. I would like to see a security guard over night which is why I wouldn't recommend this for long term storage. The one person working there does the best they can but with one or two more workers the customer service would be greatly improved.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Wayne

    What can I say. It's a storage unit.

    The 10' by 15' unit was much larger than I expected.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Richard

    Tiger Storage

    Greats customer service at affordable price

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Erika

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Andrew

    Simple and quick

    They had an emergency situation with the manager and they brought in others to help that did not really know the protocol however they were quickly able to fix this and get everything done quickly.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Louis

    Overall it's been a great experience .

    I shopped around and Tiger had the best price, customer service, good security, and very good accessibility to units. I will recommend Tiger to anyone looking for storage.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Theresa

    Organized, friendly, and secure!

    I liked the several video surveillance cameras, and the alarm system the most. Their customer service is pretty good. It's set up so someone will always answer your call with a forwarding system. The units are easily accessible as well!

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Judy

    Quick, clean, safe, and painless

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Brandon

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Angela

    Very satisfied

    Received an excellent customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jeff

    very satisfied with Tiger self storage

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    John

    cheap and secure

    Glad I found this location, was affordable and very secure. Appreciate the strict after hours policy.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Lynn

    Kind,quick,knowledgeable,went over everything I needed.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Zolar Guzman

    fast return call

    Great service, I like the great quality of storage and the guaranteed low price. I will most definitely recommend friends and family

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Cortrell

    Great!

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    tiffany

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    charles

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Sheila Parker

    needed a storage quick and they were there with help

    Good customer service answered all my questions and more. I feel my things are safe and secure.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    pam marks

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Anna

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 2 of 5 stars

    Jeff Black

    Storage not the size advertised, rodent infestation & argumentative staff

    We rented a 15 x 20 unit online, when we arrived our mover said it did not look like a 15 x 20 and measured it to find that it was actually 13 x 18. The employee on duty said "all advertised sizes are approximate" we didn't argue about that, but we were very concerned our furniture would not fit in it and asked to upgrade to a larger unit but we were told that if we did we had to pay for and forfeit the first months rent on the unit we had reserved and not moved in to. I got very angry and yes, I used a few choice words but who wouldn't? The employee then called his manager who actually threatened to evict us before we even moved in because I "swore" Since we had no other option and we were paying movers by the hour we jammed all of our stuff into the undersized storage and left as soon as we could When we moved out about 6 weeks later we saw evidence of rodent infestation, my wife mentioned it to the employee who did the 'check out' and he said "yeah, we are having pest control come out tomorrow", unfortunately that did not help us, after unpacking our truck at our new home we found that rodents had actually destroyed some of our items by chewing them for nesting material.

     

    Price - 3/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 4 of 5 stars

    Michael Thornton

    Definitely good for the price

    I made a reservation on Sparefoot for two different sized units at Tiger, more than a week in advance. I was not sure as to which size unit I would need, but received confirmation on both units. On my moving day, I was informed that one of the units (and it was the unit size that I ended up wanting) was not actually available. This forced me into either finding another unit at a different location (on a Sunday when most are closed), or just paying for the larger unit that I had reserved. Needless to say, I had to go with the larger unit. I was really disappointed that there was nothing that they could do for me, as far as offering me any sort of discount on the larger than needed unit. They did appologize and check a near by sister location, but to no avail. Besides the reservation error on Tiger's side, everything else was very acceptable. The unit was clean and secure. I was impressed with Chris, the guy in the office, and feel good about leaving my valuables at this location. Although, it is kind of out of town a bit, it seems as if they do all they can keeping the place secure and their prices down. Even with the error, I would still recommend Tiger, but I would definitely suggest following up with your reservation by phone that same day, and doing it at least a few days in advance to the move. I would not want the same thing to happen to anyone else...I am left paying for about 50 square feet of extra space that I didn't need. Just a side note...I did call in a complaint to Sparefoot and they were very helpful. They can only advertise available units that the companies let them know about, so it was not an error on their end. They also suggest to follow up reservations made online with a phone call just to make sure there are not any costly mistakes.

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Ian

    RV storage - good, efficient and it looks pretty secure

    We stored our RV. The only suggestion I would make is that it would be great if they had available a set of jumper cables and a heavy duty jack available for use. I noticed a few flat tires and I'm sure many of the long term stored vehicles there won't start when the owner wants to leave.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    michele

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Alyssa

    Tiger knew that we were on a tight timetable (had to get on a plane that day) and was super helpful getting us in and out in a hurry. They were awesome!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    We have not had a nancy rent from us in the last 2 months so please provide what unit number you rented so that we may verify your experience and watch the videos as to your 30 minute paperwork and dirty facility claims

  • 3 of 5 stars

    Nancy

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 2/5

  • 4 of 5 stars

    Marvin

    very helpful employees, unit easy to find

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    paul

    good first impression

    Josh was professional, thorough with rules, and helpful. The place is big and easily accessible. All my questions were answered to my liking. Thank you.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Darshan Singh

    Nice store.nice staff, clean store.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    leslie

    Great customer service and Great prices!

    great prices and customer service

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Lilly

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Jeannette

    very happy with the choice i made

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Brent

    I arrived and the lady was cleaning up the front desk/counter area. She proceeded to help the customer in front of me and then turned her attention to me. We confirmed my reservation, she made copies of my ID, and then we talked about a few things. Afterwards we went and viewed my potential unit and then did paperwork. It was a smooth transaction and she was VERY kind.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Dennis Weaver

    SUPER FRIENDLY SUPER PROFEESIONAL A+++

    I needed to rent a storage unit as I was moving out of one house and had some time before I would be moving into my new house. Needless to say I needed a storage unit. After doing some research I found Tiger to be by far the best deal out there. 1/2 the price of the next place and guaranteed for 12 months!!! When we got there the office lady was super friendly and the property manger (Guy) was also very friendly. It totally felt like a family owned business. I have rented many storage units from Public Storage and that place even more now had that corporate feel. Security looks good as well and I am totally confortable storaging my stufff there!!! Definetly check them out if your looking for a storage unit It took about 15 minutes for the paperwork but I still give them 5 stars because I had just arrived along with a moving company I used and they immediately opened the unit so the guys could start unloading while I completed the paperwork saving me some money so for that they get 5 stars!!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    kim

    Awesome staff

    Everyone here made this experience a pleasure! Thanks so much !! clean, professional and there are no gimmicks !

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Robert

    JOSH WAS A GREAT HELP...

     

    Price - 5/5

     

    Service - 1/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Stan Hernandez

    Great in terms of price, customer service and value!

    The staff was helpful, courteous and knowledgeable, the facilities are secure and clean, the price was extremely competitive - they even let you know when your payment is due! Would highly recommend to anyone.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Michael Bain

    A great experience

    Very helpful and friendly. Made the move in very easy.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Rodolfo Ramales

    Very helpful and professional staff. I stored and did the paperwork in less than 10 minutes all together. The best price in town. Thanks.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Michelle

    This facility is a little further out for me but the price was great. Nice facility and great staff.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Valari J

    Overall, great service!

    Employees were helpful and knowledgeable.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Cheri

     

    Price - 5/5

     

    Service - 2/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    caren

    great customer service and excellent price

    this is the place to get a huge dose of real manners and true cutomer service. And the price.....holy hanna, no one else came close.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

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