Portland Storage Too

109 Se Alder St , Portland , OR 97214 (503) 616-2398

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No Units available for this facility

Operating Hours

Office

Sun -
Mon -
Tues -
Wed -
Thurs -
Fri -
Sat -

Unit Access

Sun -
Mon -
Tues -
Wed -
Thurs -
Fri -
Sat -

Features and Amenities

  • Elevator
  • Fenced lighted
  • Surveillance
  • Truck access
  • Handcarts

Additional information

At Portland Storage Too in Portland, Oregon, we don't just want to meet your storage expectations, we want to exceed them! Our secure storage facility is just minutes away from Downtown Portland. We offer a variety of unit sizes to accommodate whatever you need to store — from household goods and furniture to business documents and records. When you need self storage, you want to know that your belongings are secure and protected. For your convenience and peace of mind, we offer secure 7-day a week access, climate controlled building. *Please note that our office is closed each day from 2 - 3 PM for lunch. Please plan to arrive at our facility either before or after this one-hour break. We look forward to serving you!

Customer Reviews

  • 5 of 5 stars

    Carla

    Excellent service

    The service here was great, simple and efficient . I would recommend

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Peter

    Nice guys and easy to get in

    Zach and Jan were super helpful and accommodating and they had lots of carts

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jermayne

    Speedy response

    Great customer service with a speedy response to our inquiry

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Moaid

    Very usuful

    This storage is very helpful.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Rebecca

    Good

    Great customer service and easy Tu use facility

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Jessica

    Great Customer Sevice

    The gentleman at the front desk was very helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Elena

    Great, friendly service

    Manager was friendly and helpful. They were flexible with storage unit size, and reviewed my options in regards to pricing, size, and payment flexibility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Adam

    Close and affordable.

    Come early. There is no parking and if you have a trailer leave a friend behind to watch your things. Randoms in and out. Best to have a truck with a foor you can lock.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Shelby

    Cheap but disorganized

    I showed up, having made a reservation and paid a reservation fee. My unit already had a lock on it. It took an hour for them to get me another unit, but they did credit my account a bit for the trouble. The basement smelled like mildew but the rest of the floors were heated and fine.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    MAUREEN

    Wonderful customer service!

    I was nervous renting a unit as this was my first time, but the process couldn't be easier and Zach, the manager is very kind and helpful. He answered all my questions and the unit was as described with extra tall ceilings! I will rent here again.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Christopher

    Easy and simple

    Place looks a little shady, but the convenience, price, and customer service makes it worth it.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Stacy mayhood

    Very helpful and super nice employee. Great hire guys.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    james

    Local and Easy

    Great place, awesome service and close by.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    ian

    Great location, excellent customer service

    An excellent facility close to downtown Portland with friendly helpful staff.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Michael

    Professional and helpful staff, nice facility.

    I emjoyed the facilities layout, cleanliness, convenience, and location. The employee who checked me in and showed me the facility was polite, efficient, and friendly. I really like the place.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kay

    Jahn was extremely helpful and a pleasure to work with. One negative is that the website advertises a 10% discount for seniors but when you get there you learn it isn't available!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Heather

    Nice people, clean facility

    The manager was very nice, he explained everything clearly. I was great that we could get insurance through them, fast and simple process.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jay

    Good Location

    My only complaint is that the place smells bad. Not sure why but it seems they need some fresh air

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Osheyana

    Poorly managed but well priced and friendly-ish

    I had a really difficult time moving in, as they failed to notify me that their facility's power was down on my day of move-in. I was on a really heavy time crunch and needed access to the unit that day. I couldn't get anyone on the phone for over an hour, as I waited outside the building. When I came back two days later, there was no one in the office to help me get my paperwork done and assign me a unit, and I had to wait for about a half hour. Again, no one was answering the phone, and the call center kept sending me to voicemail. Being kept waiting while I had only a limited amount of time to move my things from Point A to Point B caused a lot of unnecessary stress, once again. The staff was friendly once they were there. All of the information was clear. The price was decent, but the way they run their office is just atrocious. I hope no one ever has to deal with them on a time crunch.

     

    Price - 4/5

     

    Service - 2/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Joe

    Works

    Put stuff here if you need a place to put stuff.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    NICK

    superior customer service. super clean. very respectable.

    Superior customer service. Excellent manners. Extremely thorough in explaning everything to client. Very respectable.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Svetlana

    Customer service made a few mistakes, but corrected and apologised.

    Good location and provide discounts for students.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Manuela

    Courteous, clean facility, nice space

    Pretty good over all, a bit out of the way but accessible. Like the online setup.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Stefan

    Great service, great location.

    Great location and reasonably priced--close to downtown. Had some exceptional customer service here, however, and am very, very satisfied.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Ginny Farmer

    Very good storage unit!

    I got a good price on a large storage unit. Fits everything perfectly. Awesome old building with neat freight elevator.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    B

    We REALLY don't like going there!

    First of all, our stuff has been fine. So if all you're looking for is basic, cheap storage, this might be it. But this place is CREEPY! The old elevator is gross, the place seems dirty, and it never seems to be open when we need to get something. If I could turn back time, I would fork out the extra $15 a month and go somewhere else.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 1/5

  • 4 of 5 stars

    Benjamin

    Great Spot

    Very friendly service and helpful. Not great to look at, but perfect for good priced storage.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Gregory

    All things considered, the unit was acceptable.

    When I called I was told the unit is on the 1st floor. It's on the 2nd floor and I had to use the stairs.

     

    Price - 3/5

     

    Service - 2/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Nicole

    Easy sign up, convenient location

    I had a great experience. Super easy to get my unit, loading dock large enough for 2 Uhauls. Lots of dollies to help move things in. Nice staff. Only down side is that the building is technically climate controlled, but is not like storing in an office building. Still pretty warm warehouse temps.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kevin Gwozdz

    Excellent help from the moment I set foot in the storage building office, to the moment I locked the door of my new storage unit

    I had great service from the front desk, who gave me a guided tour of a couple different units, spoke about a little bit of history with the building, and helped my luddite brain understand the elevator. It was a huge relief to have such a thorough and understanding staff accommodate me during this hectic transition period, Thank You!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    eddie

    friendly

    Not a terrible place to rent a unit. A little rinky-dink but it gets the job done at a resonable price. The Hawaiian dude working in the office was super cool, great customer service on his end!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    beril

    great price, very amazing customer service.

    James, the manager on site, was very accommodating of my showing up a little earlier than intended, and very helpful with everyone involved, very professional, and he did it all with a smile. Great experience, good size storage unit.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Robert

    Pretty standard storage

    Pretty standard storage area. However there is very little security. I like the places that have a gate so maybe that's just me, but make sure you have a hefty lock that you trust. Staff was friendly and helpful. The kinda guy you would wanna grab a beer with.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Niko

    It was nice but took a little while trying to share the elevator with other people moving in at the same time. Staff was helpful and nice. Wish there was a bathroom on site but not a big deal. The only issue we had was sketchy people almost transient looking coming and going but it looks like they may have been tenants. other than that it was fine.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Bee

    No frills to the point storage.

    I found Portland Storage Too on Squarefoot last minute (day of move) and I was pleasantly surprised on how much space I got for the price. The location is not bad as I plan to stay close to inner East Portland. Only two criticism I have are, the loading dock is only built for two vehicles at a time and I wish there had been a couple more hand carts. It was a busy day (the last day of the month), so this could have been the source of the congestion. To be fair I was running late and was in a hurry to get my van back to Uhaul. Allow some extra time (30min) to find a good parking spot and hand car.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Paula - I'm sorry to hear that you may not have had the best storage experience possible. We strive to find store managers who are empathetic, friendly and kind.

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Tom - Thank you for choosing NW Self Storage for your storage needs. I can assure you that our building, while "quirky" is up to code and environmentally friendly; recently we took advantage of the energy credits and retrofitted the entire building with energy saving fixtures and lighting. We pride ourselves in providing a safe environment to store your belongings, we have cameras, on-staff security who performs random walk throughs throughout the day, and we lock the building down every night at the close of day. Our store is located in the SE Industrial District and while this neighborhood seems to be rapidly growing and changing it is still home to some of our cities homeless population.

  • 2 of 5 stars

    Tom

    The building is old and quirky to say the least. Lighting has been removed from each of the storage lockers because it was a fire hazard, probably due to the antiquated wiring (it was recommended that I bring a headlamp if I need to see better in my unit). There are only two bays for pulling in your car. The street this is located on is full of homeless and trash. It's difficult to have faith that your things are well protected. The building seems like it could burn up or fall down at any moment. The one bright spot is the very helpful attendant who was pretty awesome, to say the least. A very cheerful, nice guy.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    paula

    the place could be much improved with better hours and customer service

    with some overhaul on hours and customer service i would recommend this to a friend

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Marisa

    Great customer service

    Super helpful at move in and very nice and friendly. James stayed a little late to allow me to move in my last truckload! Really appreciated that because I had to return the move truck early the next morning.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Christopher

    Okey dokey

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Nell

    Portland Storage Too is a historic landmark that functions well.

    When the movers and I arrived, my mover said that the 10' x 10' unit I had reserved would be too small; so the very accommodating agent (named James, who knew his job very well and was extremely pleasant to work with) came up with the next largest available unit. All went very well, despite the antiquity of the building (a landmark former birdseed factory!) and its freight elevator. Of course the monthly rental was higher, but that was expected. James gave me the senior discount too (I didn't have to ask).

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 2 of 5 stars

    Aaron

    Disappointed at the level of security, given the transient nature of the neighborhood. Also, the upper portions of the storage units are only secured with the lightest duty chicken wire. This led me to spend more than I otherwise would have on insurance.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Nell

    Low Price Point, Friendly Service, Sketchy Crowd

    Overall my experience was/is positive. The staff is incredibly helpful, the unit was very affordable (and you get a 10% discount if you pay 6 months upfront) and the loading area is very easy to use and accessible. One unfortunate downside is the crowd; many homeless people coming in and out due to the mezzanine lockers. The surrounding neighborhood and area is not ideal. I do not feel particularly safe going alone.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 2/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Angela - We are sorry to hear that you feel the way you do about our location. We pride ourselves in providing friendly, secure storage at a competitive rate. Once again we would like to extend to you the opportunity to transfer into a different unit.

  • 5 of 5 stars

    steven stanton

    great

    Great place with reasonable prices

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Justin

    The loading area is a bit tight but overall its what I needed.

     

    Price - 2/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Elizabeth

    great.

    I had a really positive experience. I'm happy with my unit. The location. The people and ease of getting a new unit. Thanks for making this a good experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Eric Joneschild

    Professional counter person very helpful, fairly priced, clean.

    The gentleman who helped was very professional, unit was fairly priced, and facility was clean.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 1 of 5 stars

    Todd Lehmann

    DO NOT RENT HERE

    It's rare to be treated to such spectacularly bad customer service. here's what happened to me: * reserved truck for Sunday @ 9:30am. place is not open until 10am * was spoken to like I was an idiot for showing up at the time I was told to by the employee I reserved the truck with * was not told I had to have my own insurance to rent the truck. if I had been told that, I would have rented a truck from uhaul * was told, like I was an idiot, that every place required insurance in order to rent a truck. I confirmed with uhaul this is not true. * employee on site was rude throughout the entire conversation because I knocked on the office window twice to get his attention. it was 10 minutes after opening time, the office was still locked, and I was already 40 minutes late because I was planning on picking the truck up at 9:30 * while waiting outside for place to open, I observed a bunch of homeless people hanging around. when they opened, open access was allowed to the facility guarded only by a camera and a sign in sheet. the people waiting outside went inside. not sure if they were customers or if they knew they could stay inside where it was warm and dry. all in all, I feel like I dodged a bullet. terrible customer service couple with an insecure facility is no place I want to do business with.

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 2 of 5 stars

    kerry

    It's ok.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Rosie

    Did my storage unit out of state my my child who is a student at the university

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Leandra

    Helpful receptionist, loved the free moving truck and the place looks great and was a great value.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Michael

    Does the job

    Checking in was easy, storage unit was good enough, like the location, all around suitable storage place

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Joe

    Economical

    I had plenty of space and felt the pricing was good considering other units cost structure in PDX area. The available rolling carts really helped the process of ferrying my stuff up to the 2nd floor. The old elevator requires some muscle to open and close doors and can at times be a bit of a pain when others are there...but adds to the charm and certainly is large enough to make the process quite simple. I do NOT like the area this facility is located in - each time I've been there I've been panhandled and the last time I got approached as I had a full armload of boxes and wasn't too pleased to be asked for money (endemic problem to Portland unfortunately) and then given a raft of crap because I couldn't help a brotha out. Day time access is pretty much the best and safest bet.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Chris

    Overall satisfactory.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Barry

    i went there. filled out paperwork, then moved stuff in. and then i left

     

    Price - 2/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 2 of 5 stars

    Dennis

    Decent storage, in a good location.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Lorie

    Overall experience was great. The gentlemen who assisted me was very professional and helpful.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Terry

    Very professional very clean sufficient. the agent I worked with was very professional very informative and very considerate about my wants and needs toward storage. and I would recommend this agency to any friend. and will

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Hillary Brown

    Easy, close, great customer svc.

    Moving for at least a year, price is fair and the free month promotion and ability to auto pay makes life easy for us. It's old and temperature controlled, no tricks... just storage people... just storage:)

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    Chrissy

    exactly what i need

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Michael

    No problems at all! I am able to get things done in a timely manner. The help is courteous and direct. Portland Storage Too meets my needs. I really appreciate their offer of reserving a free truck although I haven't used it. And my unit is climate controlled.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Nicole

    What one should expect from a storage unit

    This place seems very secure, has very high ceilings, climate control and easy access via loading dock and large elevator. The free truck was really helpful and saved me a lot of money.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 2 of 5 stars

    Virginia

    The fellow at the desk was very helpful and assisted me in finding the unit that worked best for me.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

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